APAC Head of Digital Enablement

Job Responsibilities:

1. Leadership and Team Management: 
2. Strategic Alignment: 
3. Solution Success and Business Objectives: 
4. Digital Enablement: 
5. Stakeholder Collaboration: 
6. Performance Monitoring and Reporting: 
7. Resource Planning and Allocation: 
8. Agile Practices and Delivery Excellence: 
9. Risk Management: 
10. Customer-Centric Focus: 
11. Market and Industry Awareness: 

Key Experience:

• Proven experience managing cross-functional teams, including Product Owners and Agile squads, ideally in a digital or technology-driven environment. 
• Demonstrated ability to lead, mentor, and develop high-performing teams. 
• Strong background in product management, with experience overseeing the development and delivery of digital products and solutions. 
• Familiarity with Agile methodologies, including Scrum and Kanban, and experience working in an Agile environment. 
• Experience driving enabling partner ecosystems and business growth through digital platforms. 
• Knowledge of digital tools, APIs, and platforms that support partner integration and customer experience. 
• Experience in the insurance, financial services, or related industries is highly preferred. 
• Understanding of partner ecosystems, claims processes, sales operations, and customer experience strategies. 
• Proven ability to collaborate with and influence senior stakeholders across Sales, Claims, Partner Experience, and Customer Experience teams. 
• Strong communication and interpersonal skills to manage relationships and align priorities across diverse teams. 
• Experience in developing and executing strategies that align with organizational goals and drive measurable business outcomes. 
• Ability to balance long-term vision with short-term delivery objectives. 
• Experience in establishing and tracking KPIs to measure the success of digital initiatives and team performance. 
• Ability to analyze data and provide actionable insights to leadership. 
• Familiarity with risk management practices and regulatory compliance in the insurance or financial services industry. 
• Experience in designing and delivering solutions that prioritize customer needs and enhance customer experience. 
• Ability to gather and analyze customer feedback to inform product improvements. 
• Knowledge of emerging technologies, industry trends, and competitive landscape to drive innovation and maintain a competitive edge. 

List Of Qualifications:

1. Educational Background: 
2. Professional Certifications: 
3. Experience: 

Knowledge:

1. Industry Knowledge: 
2. Digital Enablement: 
3. Agile Methodologies: 
4. Market and Competitive Landscape: 
5. Risk Management: