Head of Retail - Cotton On New Zealand

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About Us

Born in Australia, loved around the world. ​

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.​

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.​

About The Role

An exciting opportunity has emerged to lead Cotton On New Zealand on a 12-month parental leave contract as we head into our 20th anniversary in market! 

The Auckland-based role offers the prospect for a driven, people-first and customer-obsessed retail leader to continue the brand's success story as Head of Retail, New Zealand. Reporting directly the Country Manager, the Head of Retail will be responsible for the 76 Cotton On, Cotton On Body and Cotton On Kids stores across our full price and outlet portfolios.

Underpinned by the brand’s purpose to make a positive difference in people’s lives, you will continue the not-for-profit work of Cotton On Foundation, raising funds to support creating a world where every young person can thrive!

The Head of Retail will enable our vision by leading, engaging and inspiring high performing teams that focus on people and our customer to maximize national business performance;

• Inspire culture that provides direction and purpose to deliver for our customer at all touch points.
• Lead and develop capability through your leadership team that enables performance and builds an internal talent pipeline for future succession.
• Deliver and embed excellence across the business to enhance the customer experience.
• Impact and influence key business functions to maximise efficiencies and simplify processes that improve the experience for team and customer.
• Deliver on business profitability through clear direction, commercial decision making and operational excellence.
• Drive the country brand strategy to maximise sales performance and drive business productivity.

This is a fixed term position for 12 months.

Skills & Experience

• •    Proven experience as a Head of Retail or a similar leadership role within retail, preferably in fashion or apparel.
• •    Strategic and values-driven leader with a commitment to people, customer, product and agility.
• •    Strong understanding of product, marketing and retail across an omnichannel business.
• •    Exceptional leadership and communication skills with a proven track record of inspiring and motivating teams. 
• •    Commitment to operational excellence and with an ability to breakdown complexity.
• •    Strong commercial acumen and commitment to financial outcomes.
• •    Passion for driving a growth mindset.
• •    Obsessed with retail and creating unforgettable experiences for customers.
• •    Love for fashion and ability to understand trends.
• •    Bachelor’s degree in business, retail management, or a related field (preferred).

It’s more than a job. It’s about making a positive difference in everything we do. Being You can take you places at the Cotton On Group, here everyone is welcome.

Benefits

We are committed to personal and professional development, and we believe our people deserve the best space to do their best work. To support this, we provide: 

• 50% team member discount off all brands (excl. Ceres Life which is 30% off) 
• A world class campus centrally located in Mt Roskill, built to support our team to thrive! Think free parking, on-site gym, comprehensive kitchen & breakout area with complimentary breakfast bar + an outdoor BBQ space! 
• Flexible working – enabling you to find the right working rhythm to be at your best 
• Competitive salary packaging – ensuring we are constantly benchmarking to industry 
• An Employee Assistance Program for you and your family 
• Returning from maternity leave (or primary carer parental leave)? Work part-time and get paid full-time for 2 months, all part of supporting you during your transition back to work 
• Team mingle celebrations, speaker’s series, surprise and delight moments – the magic happens when we get together 

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery. ​

​At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us. 

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.  We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers. 
 
If you have any individual needs in order to fully participate in the recruitment process, please contact us at recruitment@cottonon.com.au  so we may support you in completing the job application process.