Director - Business Development (Outsourcing Services)

Company Overview:

IMC Group, a leading cross-border advisory firm and Member Firm of Andersen Global in the UAE, Singapore, and India, offers a range of services tailored to diverse clients. Among these services, our expertise in business process outsourcing (BPO) takes center stage, empowering businesses to streamline operations, enhance efficiency, and foster scalable growth. Our meticulous BPO solutions are custom-designed for various industries, ensuring seamless integration and personalized strategies for each client.

Role Overview:

The Director - Business Development Manager will be a pivotal figure within the outsourcing division of IMC Group. This role demands a dynamic professional with a proven track record in sales, client acquisition, and an in-depth understanding of outsourcing solutions across diverse industry sectors.

Key Responsibilities:

Business Development Strategy:

• Develop and execute strategic plans to expand the Outsourcing Division's client base.
• Identify new business opportunities and industry trends to drive revenue growth.
• Collaborate with internal teams to tailor outsourcing solutions to meet client needs.

Sales Leadership:

• Lead and motivate a team of business development professionals, setting clear objectives and providing guidance.
• Foster a collaborative and innovative work environment to maximize team performance.

Market Expansion:

• Stay abreast of industry trends, competitor activities, and market dynamics.
• Identify new market opportunities to capitalize on, ensuring the continued growth and relevance of IMC Group's outsourcing services.

Proposal Development:

· Oversee the creation of compelling proposals, presentations, and pitches tailored to specific client requirements.

Revenue And Performance Metrics:

• Implement metrics and KPIs to monitor the performance of the outsourcing division
• Regularly analyse the results and make strategic adjustments as necessary.

Client Relationship Management:

• Build and maintain strong relationships with existing clients and key stakeholders.
• Conduct regular client meetings to understand their evolving requirements and provide tailored solutions.
• Ensure client satisfaction and retention through effective communication and delivery of high-quality services
• Proven experience (12 to 15 years) in a senior business development or sales role within the outsourcing industry, ideally within advisory or consulting services.
• Bachelor’s degree in business administration, Finance, or a related field. MBA or equivalent qualification preferred.
• Strong network and relationships within target industries and regions, demonstrating an ability to generate leads and convert them into tangible business opportunities.
• Exceptional leadership skills with the ability to motivate and guide a high-performing sales team.
• Excellent communication, negotiation, and presentation abilities.
• Strategic thinking with a results-oriented mindset and a drive for continuous improvement.

Requirements

Requirements:

Benefits