Operations Director

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Main Duties and Responsibilities

• Leads and develops Contract Management team.
• Sets the strategic direction for the team.
• Supports the Sales and bid activity.
• Manages the P&L of your contracts including sales/growth/costs and WIP/Debt management.
• Full understanding of Contract SLA and KPI and delivers these whilst ensuring industry best practice.
• Sets priorities for the team to ensure task completion; coordinates work activities with others.
• Builds Partnerships with Client and Colleagues through open transparent and timely communication.
• Ensure a professional image of Integral is presented to clients and visitors and ensure excellence in customer service is delivered and promoted at all times.
• Adapt management style to meet changing needs of the business or operational circumstances
• Management of action plans to implement any improvement initiatives
• Make decisions guided by policies, procedures and business plan.
• Continually communicate with Team.
• Recognise, respect and reward the contributions and achievements of others.
• Drive and encourage development of self and others through learning and on the job experience.
• Appropriately challenge superiors to utilise the whole team in a more effective, efficient and beneficial way if applicable.
• Understand Integral processes and business model.
• Assist others in solving professional issues

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.