Operations Manager

About Wiselywise:

About Us:

WiselyWise is a leading Global EdTech from Singapore. At WiselyWise, our Vision is to enable a better Digital Future for Everyone. We are committed to Solving the Twin Challenges of Employment & Employability by enabling Students’ Transformation through Digital Skills Enablement starting with Artificial Intelligence (AI), Digital Marketing and more.

WiselyWise is looking for an Operations Head, Skilling Programs, who will be responsible for the overall execution of skilling programs in India. This includes overseeing the development and delivery of programs, as well as the management of resources and operations. The ideal candidate will have a strong understanding of the skilling industry, as well as experience in program management and operations.

Requirements

• Oversee the development and delivery of skilling programs in India
• Manage the resources and operations of the skilling program team
• Work with stakeholders, including clients, to ensure that programs meet their objectives
• Monitor the performance of programs and make necessary adjustments
• Identify and implement opportunities to improve the efficiency and effectiveness of the skilling program
• Maintain a high level of customer service

Client Stakeholder Management:

• Regularly meet with clients to discuss their needs and goals for the skilling program
• Work with clients to develop and implement a skilling program that meets their specific needs
• Monitor the performance of the skilling program and make adjustments as needed to ensure that it is meeting the clients' goals
• Communicate regularly with clients to keep them updated on the progress of the skilling program
• Address any concerns or issues that clients may have

Qualifications:

• Bachelor's degree in a related field
• 5+ years of experience in program management or operations
• Strong understanding of the skilling industry
• Experience in managing resources and operations
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Experience in managing client stakeholders

Must Have:

• You must have a laptop and good broadband connectivity.
• Willingness to travel

If you are a highly motivated and experienced individual with a passion for skilling, we encourage you to apply for this exciting opportunity.

Benefits