Manager, Change Transformation Office- Test Manager

Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of Manager, Change Transformation Office- Test Manager!
In this role, The Test Manager is responsible for overseeing end-to-end test management, including defining, maintaining, and executing a comprehensive test strategy. They build detailed testing plans and ensure their realism and achievability by collaborating with multiple technology and business teams. The role involves active problem-solving, managing risks, and addressing conflicts or scope changes during delivery.
Note: Requires only candidates who has working experience of Finance Industry or Investment Bank.
Responsibilities
The Test Manager will be responsible for End-to-End Test Management.
Here's a list of key skills for a Test Manager:
Technical Skills
1. *Testing Methodologies*: Knowledge of various testing methodologies, such as Agile, Scrum, and Waterfall.
2. *Test Planning*: Ability to create comprehensive test plans and strategies.
3. *Test Case Development*: Skill in developing effective test cases and test scripts.
4. *Test Automation*: Experience with test automation tools and frameworks.
5. *Defect Tracking*: Knowledge of defect tracking tools and processes. 
6. *Preparing test cases, defining entry exit criteria, stakeholder engagement. Test planning is an important aspect as well. 
Leadership and Management Skills
1. *Team Management*: Ability to lead and manage a team of testers.
2. *Communication*: Effective communication skills to interact with stakeholders, developers, and other teams.
3. *Problem-Solving*: Strong problem-solving skills to resolve testing issues and defects.
4. *Risk Management*: Ability to identify and mitigate testing risks.
5. *Stakeholder Management*: Skill in managing stakeholder expectations and reporting test progress.

Analytical and Critical Thinking Skills
1. *Analytical Thinking*: Ability to analyze complex testing issues and identify root causes.
2. *Critical Thinking*: Skill in evaluating testing results and making informed decisions.
3. *Test Data Analysis*: Ability to analyze test data and identify trends and patterns.

Soft Skills
1. *Collaboration*: Ability to collaborate with cross-functional teams, including development, product management, and quality assurance.
2. *Adaptability*: Flexibility to adapt to changing testing requirements and priorities.
3. *Time Management*: Ability to manage testing schedules and deadlines.
4. *Continuous Learning*: Commitment to staying up to date with new testing technologies and methodologies.
A Test Manager with these skills can effectively plan, execute, and manage testing activities to ensure high-quality software delivery.
Qualifications we seek in you!
Minimum Qualifications
•    Relevant years Test Management experience across large complex projects at a financial institution
•    Good knowledge of Test Management, best practice and expertise in using Test Management Tools and Frameworks
•    Excellent communication skills with ability to adapt approach to different levels of seniority
•    Experience working with technology teams to deliver complex solutions across multiple business areas, functions and locations
•    Strong attention to detail, accuracy and timeliness of delivery
•    Track record of managing requirements, delivery and testing in a fast-paced environment.
Preferred Qualifications/ Skills
•    Proven experience in end-to-end test management within complex, cross-functional projects.
•    Strong understanding of testing methodologies, lifecycle management, and test governance frameworks.
•    Hands-on expertise in building and executing comprehensive test strategies and detailed test plans.
•    Experience working across development, business analysis, and stakeholder teams to align testing requirements and execution.

Why join Genpact? 
•    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 
•    Make an impact – Drive change for global enterprises and solve business challenges that matter 
•    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together. 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.