Special Education Complaints Corrective Action Plan (CAP) Coordinator (Education Specialist IV)- Internal Vacancy

• MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems.
• Core Values: 
• · We are Determined: We are committed and intentional in the pursuit of our main purpose, to improve outcomes for students. 
• · We are People-Centered: We strive to attract, develop, and retain the most committed talent, representing the diversity of Texas, each contributing to our common vision for students.
• · We are Learners: We seek evidence, reflect on success and failure, and try new approaches in the pursuit of excellence for our students.
• · We are Servant Leaders: Above all else, we are public servants working to improve opportunities for students and provide support to those who serve them.

New hires, re-hires, and internal hires will typically receive a starting salary between the posted minimum and the average pay of employees in their same classification. Offers will be commensurate with the candidate’s experience and qualifications and will thoughtfully consider internal pay equity for agency staff who perform similar duties and have similar qualifications. The top half of the posted salary range is generally reserved for candidates who exceed the requirements and qualifications for the role. The maximum salary range is reserved for candidates that far exceed the required and preferred qualifications for the role.

This is an internal posting.  We are only accepting applications from current Texas Education Agency (TEA) employees. External applicants will not be considered.

​Position Overview 
​​
The Special Education Complaints Corrective Action Plan (CAP) Coordinator works within the Special Education Complaints Unit, which investigates complaints against public education agencies in the state to determine compliance with special education requirements. This unit is part of the Special Populations Policy and Compliance division.

As a technical expert in special education, the Special Education Complaints CAP Coordinator performs highly advanced reviews with minimal supervision of corrective actions submitted by Local Educational Agencies (LEAs) to correct noncompliance, exercising extensive initiative and independent judgment. They manage multiple CAPs simultaneously, including those impacting groups of students or systemic issues.
The CAP Coordinator employs effective techniques to evaluate public education agencies' special education programs, develops corrective actions for agencies found noncompliant with special education requirements, and ensures these actions are implemented.

Additionally, the CAP Coordinator facilitates communication to resolve special education noncompliance and provides targeted technical assistance to public agencies regarding special education requirements.

This role is hybrid, involves 5% travel and reports to the Special Education Federal Complaints, Interventions, and Sanctions Director.

Flexible work location within the state of Texas may be considered for qualified candidates.

Please note that a resume, tailored cover letter, and short answer responses are required attachments for applying to this position. Incomplete applications will not be considered. Applicants who are strongly being considered for employment must submit to a national criminal history background check.

• Essential Functions 
• Job duties are not limited to the essential functions mentioned below. You may perform other functions as assigned.

1. 1. Product Development: Performs advanced analysis of LEAs’ CAP submissions to determine whether LEAs have corrected noncompliance resulting from special education complaint investigations and produces work products that are error-free and legally defensible.
2. 2. Quality Control and Feedback: Conducts quality assurance reviews of corrective action notices and CAP submissions to ensure that LEAs are implementing required corrective actions and provides feedback to the supervisor and LEAs as appropriate.  
3. 3. Communication and Data Analysis: Develops, collects, organizes, analyzes, and synthesizes materials to determine corrections of noncompliance and provides communication to internal and external stakeholder groups.
4. 4. Technical Assistance Support: Provides focused technical assistance to educators, parents, members of the public, and TEA staff members related to special education and corrective action requirements. 

• Minimum Qualifications
• • Education: Graduation from an accredited four-year college or university     
• • Experience: At least four (4) years of experience in determining and/or correcting noncompliance associated with special education programs is required.  
• Other Qualifications
• Share the belief that all Texas students can achieve at high levels and are able to succeed in college, career, or the military 
• Experience in conducting investigations is preferred.
• Experience in corrective action plan monitoring is preferred. 
• Experience in the administration of special education programs is preferred.
• Extensive knowledge of state and federal special education statutes, rules, and regulations
• Highly skilled in technical or legal writing
• Highly skilled at analyzing and synthesizing large volumes of information in a limited amount of time
• Highly skilled in organization and time management 
• Highly skilled at effectively communicating with a wide variety of audiences both orally and in writing
• Highly collaborative, adaptable, and positive in a team-oriented environment
• Highly receptive to giving and receiving positive feedback on his/her and others’ work products

As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, sex, disability, age or veteran status, unless an applicant is entitled to the military employment preference.

To review the Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces to each job classification series in the State’s Position Classification Plan (provided by the State Auditor's Office), please access the Military Crosswalk (occupational specialty code) Guide and click on the military “occupational category” that corresponds with the state classification in this job posting title.

This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency.

No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted. Please add "capps.recruiting@cpa.texas.gov" and "@tea.texas.gov" to your safe senders list to ensure you receive email notifications from our talent acquisition team and/or hiring division regarding your candidacy.