Group Senior Manager - Business Audit

Job Purpose:

We are looking for a proactive, curious, collaborative Senior Manager to join our DP World Group Internal Audit (“GIA”) team. As a Senior Manager within our team, you are responsible to:

• Lead and independently manage high quality audits (leading cross-functional teams) at all locations locally and internationally across the DP World Group (or remotely);
• Support the Group SVP - Business Audit manage an allocated portion of the Business Audit portfolio - which may be subject to annual review and amendment as the business requires - including bi-annual and ongoing risk assessments focused on governance, operational, regulatory, compliance and associated risks for those auditable areas. 
• Manage and/or demonstrably support other diverse internal projects which enhance GIA’s critical success factors to building a world-class internal audit function including, but not limited to knowledge building, agile auditing, risk integration, data analytics for continuous auditing, continuous improvement etc.

Job Responsibilities:

Internal Audit

• Leads audits of various levels of high complexity and cross-functional audit teams remotely or onsite including full audit delivery (discovery/planning/conducting/concluding and reporting);
• Manage an allocated portion of the GIA Business audit portfolio as directed by the Group SVP – Business Audit. Act as back up to other Group Senior Audit Managers as needed.
• Be a key contact with auditees and stakeholders of the allocated business audit portfolio and build strong and effective relationships with executive/senior management and other key stakeholders (e.g. external audit, government audit etc.) and act as a trusted advisor to the business and its leaders;
• Manage special/consulting projects work, leads teams, and reports findings to Group SVP - Business Audit and Group Chief Internal Auditor for (but not limited to): 
• Develops and updates the sub-segment audit universe, annual risk assessment and plans the audit timetable for the forthcoming year including audit selection criteria; allocation of assignments etc. in conjunction with the Group SVP - Business Audit;
• Control and maintain continuous risk assessment for the assigned audit portfolio, flexing audits, timing, scheduling and allocation of resources, audit planning, scheduling of team;  
• Deliver effective and accurate audit reporting with recommendations that inspire and compel constructive change by management;
• Develop/implement/update appropriate policies, guidelines and quality assurance for effective internal audit and in conjunction with Group SVP - Business Audit and Group Chief Internal Auditor;
• Apply strong risk and control knowledge to all scenarios encountered and identify all significant potential issues by applying appropriate audit methodology on assignments, analysing operations, reviewing compliance, recommending controls and auditing safeguards; 
• Liaises directly with key stakeholders in planning of all audits, drafting reports and finalisation of reports;
• Performs active follow-up on open and overdue audit issues / actions and ensures timely closure thereof;
• Effectively administer audit projects on the Audit Management System ensuring that audit phases are completed in withing defined timeframes (either as lead or reviewer
• Governance, risk and compliance consulting activities,
• Business process improvements, and
• Change management consulting requests

Beyond The Audit

• Actively own and participate in new and ongoing improvement projects for the department including GAP, FIA, ARGUS, COE and APRL etc.;
• Take ownership of the provisioning of data for all tools utilised in the department with clear focus on populating our in-house intelligence tool, ARGUS, to activate usage in 2023 and onwards; 
• Related to above, demonstrate creative ideas and critical thinking skills to ensure projects support GIA’s transformation strategy; 
• Contribute to GIA website content management to help inform and upskill the wider DP World community on governance, risk and controls

Other

Live the GIA DNA by continuously looking for improvement opportunities in audit and beyond the audit activities;

• Contributes to the development of audit techniques and methodology to ensure continuing improvement in the standard of audit work and continuing relevance to business needs;
• Continually strives to revise/devise audit work programmes to address specific risks core controls and to be effective and comprehensive;
• Provides advice to business management on best internal control practices/procedures during audits and ad hoc basis;
• Integrates industry/company best practices on audits when suggesting practical business improvements;
• Manages change improvements within departments and team;
• Encourages the understanding of Group Policies and RICS at sites visited and ensure Audit Work Programmes are drafted and updated to include steps to ensure policies are being followed
• Supervises team members during audits or other field projects.  Provides on the job training as required; 
• Monitors staff performance and workload and provides constructive and timely feedback to help others achieve their goals; delegates tasks in constructive and supportive fashion to other team members;
• Maintains up-to-date skills relevant for role;

Other

• Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies 
• Perform other related duties as assigned

Key Deliverables:

The department provides internal audit services to all Head Office departments, Business Divisions, Regional Offices and Business Units. This role reports to the Group SVP - Business Audit. 

GIA is responsible for delivering independent internal audit and assurance services globally across our entire global DP World portfolio in accordance with good practice, statutory requirements and DP World standards, policies and procedures.

As DP World evolves further as a leading enabler of global trade, you, as a Group Senior Manager – Business Audit, will have the opportunity to fully contribute to this transformation. We are focused on partnering with the business to help manage risk and to identify simple, practical solutions to improve DP World’s controls, processes and governance.

A role within GIA offers unrivalled access to executive management and insight into operations of our Group, and opportunities to audit in overseas locations across the many countries we operate in.

GIA is committed to continuous learning and development of ourselves and the processes we audit.  Over the past year, in addition to our audit plan, GIA has audited areas including sustainability, culture, strategy and provided independent guidance on risks in cyber security, social media and new regulations including GDPR, UK Bribery Act and Modern Slavery Act.

The Group Senior Manager – Business Audit should:

Independently lead teams and conduct Internal Audits and cross-functional audits at all levels of complexity

• Have flexibility to travel internationally up to 50% of the time to our operations to perform audits on site;
• Have the appetite and capability to perform audits remotely where required;
• Identify multiple causes, consequences of control inefficiencies/gaps and multiple potential solutions;
• Adapt processes and procedures to business units during planning/fieldwork stages;
• Be highly motivated, proactive with the ability to excel under pressure;
• Maintain industry knowledge of the company and its risks, culture, the way it works, the sectors we operate in; local/global factors which impact it;
• Value and promote diverse viewpoints and cultural sensitivity during all audit fieldwork;
• Maintain personal performance and effectiveness in changing and ambiguous environments, and accommodates new priorities where required (flexibility); 
• Comply with Fatal Risk Standards, Health and Safety policy and safe working practices, ensures responsibility for safety and discipline in work area and report accidents and ‘near misses’ in accordance with defined safety procedures

Qualifications, Experience And Skills:

Qualifications

You Have A:

• Degree (Bachelor Level)

• Professional financial qualification (ACA, CPA, CIMA or equivalent)

You May Also Have A:

• CIA (Certified Internal Auditor) qualification or equivalent

Experience

• Minimum of 7-10 years’ audit-related experience post qualification (preferably with at least 3-5 years in Internal Audit management)
• Strong understanding of Corporate Governance, Risk and Controls;
• Basic cross functional knowledge and understanding;
• Knowledge of risk management, basic regulatory and legal frameworks
• Experience in using data analytics in audit work
• Experience in the logistics and/or maritime industry is desirable
• ‘Big 4’ or large multi-national internal audit experience is desirable

Skills

• Good knowledge and application of the IPPF International Auditing standards; an expert in applying COSO framework on projects;

• Solid Business Acumen;

• Strong attention to detail with an attitude of ‘anything worth doing is worth doing right every single time;
• Good analytical and problem-solving skills (critical thinking – experienced in analysis/appraisal of the efficiency and effectiveness of business processes (using relevant tools/techniques); finding practical solutions to address issues; identification of gaps in logic and underlying causes of issues; taking on difficult challenges and finding creative, innovative solutions;
• Good supervisory skills – successful in juggling multiple projects at the same time; delivering quality results and comfortable working with all styles of team members;
• Strong communication skills including report writing and active listening:  customizing audit messages to reflect target audiences; expressing ideas and findings clearly with confidence in order to influence others;
• Good interviewing skills: Extracting key information from variety of sources to support communications;
• Confidentiality – consideration and protection of confidential data at ALL times;
• Good collaboration/Persuasion skills – working independently through self-management with limited direction and guidance, but enjoys collaboration across dynamic and multi-cultural teams through being personable, helpful and incredibly organized;
• Experience in conflict management - negotiating and resolving potential disagreements on-site over audit findings/ratings, balancing diplomacy with assertiveness in audit exit meetings;
• Leads by example in all regards to team and out on remote location. 
• Highly proficient in MS Word, Excel and PowerPoint presentations
• Ability to use front-end data analytic tools such as Power BI, QlikView etc.
• Language skills - Spoken and written fluent English - additional languages are a bonus, in particular Russian, Arabic, Spanish, French, Mandarin, Hindi.