Director, Bureau of Program Integrity

About the Office of the Inspector General (OIG)

The Massachusetts OIG is at the forefront of promoting effective government and the responsible use of public money and property. The OIG is an independent state agency charged with preventing and detecting fraud, waste, and abuse in the use of public funds and public property. The OIG has broad oversight of how state and local governments use federal, state and local funds and property.

The Office is led by the Inspector General of the Commonwealth, who is appointed by the Governor, Attorney General and Auditor. M.G.L. c. 12A, § 2. The OIG is organized into three bureaus: Specialty & General Government, Legal & Compliance, and Operations, Training & Publications. The bureaus focus on specific agencies, issues, or functions. See Welcome to the Office of the Inspector General | Mass.gov for more information about the OIG. 

Further details may be found at Chapter 12A (malegislature.gov).

The Specialty & General Government Bureau 

The Specialty & General Government Bureau is managed by the Deputy Inspector General. This bureau safeguards public assets through oversight of specific agencies (both statutory and OIG - created divisions), special government funding (like pandemic relief), and more broadly, procurement, state and local government. 

The Bureau of Program Integrity Division (BPI) 

BPI monitors and oversees the quality, efficiency, and integrity of programs of the Commonwealth's Executive Office of Health and Human Services (EOHHS) and works to detect, correct and prevent fraud, waste and abuse in public benefits programs. BPI performs its work through reviews, investigations, and other activities and works collaboratively with EOHHS and its agencies. BPI's oversight activities are varied, and the work involves identifying issues and making recommendations to improve the delivery of programs and services while protecting public funds. See Chapter 6A, Section 16V for more information about BPI's statutory mission.

BPI Director: Position Overview

The OIG is looking for a mission-driven individual to lead its Bureau of Program Integrity within the Specialty and General Government Bureau. The Director of BPI is responsible for (1) managing the division staff; (2) leading the Bureau's monitoring activities; (3) identifying priority areas for fraud, waste and abuse review; (4) working with EHS agencies to improve their intake and eligibility processes and data sharing; and (5) providing training to EHS agencies. 

The ideal candidate for Director is a strong manager and effective communicator with experience related to public benefit programs who can work collaboratively to achieve objectives. They will have experience conducting program reviews, investigations or compliance activities. They will be a resource for their team, advancing professional development and building capacity for growth in the division. Additionally, the successful candidate will be a strategic leader with the ability to understand and implement the Inspector General's vision into reality. This position reports to the Deputy Inspector General. 

Responsibilities include but are not limited to:

• Developing projects and reviews focused on monitoring the quality, integrity and efficiency of EOHHS agencies and programs. 
• Formulating and presenting evidence-based recommendations to EOHHS agencies and programs.
• Leading meetings with senior leaders across EOHHS and its agencies about issues, findings and recommendations.
• Supervising BPI's response to fraud, waste and abuse complaints.
• Writing and editing timely, clear and accurate reports and letters to summarize findings and recommendations. 
• Ensuring that recommendations are implemented and conducting necessary follow-up with agencies and programs to achieve objectives.
• Managing, developing and growing the division team of analysts and investigators. 

Key Abilities, Skills And Experience:

• At least 10 years' experience in related areas, such as public administration, public policy, policy analysis, program evaluation, public health, or compliance. 
• Substantive knowledge of public benefits programs, including eligibility criteria and intake procedures, eligibility regulations, case management systems, and controls for fraud prevention and detection. 
• At least ten years of management experience as a team leader or supervisor, with demonstrated. 
• Strong time management skills with the ability to manage multiple projects and meet deadlines. 
• Excellent analytical skills that feature an evidence-based approach to analyzing issues and making recommendations.
• Familiarity with Excel and other data tools to read and analyze data.
• Excellent research, writing, and editing skills, including the ability to communicate complex information in a clear and concise manner. 
• Ability to keep meticulous and consistent documentation of projects, reviews, and investigations. 
• Strong interpersonal skills to build internal and external relationships.
• Ability to represent the OIG in a professional and respectful manner. 
• Ability to remain flexible and to show initiative when completing assignments. 

Preferred abilities, skills and experience include:

• Relevant graduate or advanced undergraduate coursework, including public administration, public policy, policy analysis, social work, law, public health, or a business-related field such as compliance or nonprofit management. 
• Experience conducting investigations, program reviews or compliance.
• Work experience related to EOHHS health and human service agencies and programs at the federal and state level. 
• Work experience in the fields of human services program administration or public health.
• Excellent and demonstrated proficiency in MS Office 365 Outlook, Word, SharePoint, PowerPoint and other commonly used computer software applications. 

Salary Range: $125,000 - $135,000 

Other Position Information: Full time/Exempt

Hybrid Work Schedule:

The Office of the Inspector General offers a hybrid work schedule. Under this policy, employees may request one of the following weekly hybrid schedules: 1) four days telework and one day onsite; 2) three days telework and two days onsite; 3) two days telework and three days onsite; or 4) one day telework and four days onsite. The onsite location is at OIG's Boston office and employees may work remotely the remainder of the time at a location approved by their supervisor, so long as they comply with the requirements of the Hybrid Work policy. Employees will be assigned to their onsite workspace based on their approved schedule. The approved telework location must be located within Massachusetts or within an approximately two-hour driving or train commute distance. OIG does not reimburse employees to travel to the office. In addition, the successful candidate may be required to work primarily on site in Boston during the initial training and orientation period and/or for certain positions a primarily on-site role may be necessary.

Benefits:

We value our employees and offer benefits that support their lives and well-being, while promoting an environment focused on inclusion, flexibility, professional growth, trust and respect. The Office therefore is pleased to offer a comprehensive benefits package for its employees. The specific components and eligibility may vary based upon position, hours worked per week and other variables. Consequently, specific benefits for this position may be discussed as part of the interview and offer process. 

The overall benefits available include paid vacation; sick and personal leave time; health, dental and vision insurance through the Commonwealth's Group Insurance Commission; and optional pre-tax health savings account plans. To view the details of the various plans and the cost split between employer and employee, go to the Group Insurance Commission website.

Employees also participate in the Commonwealth's state retirement plan, which may become a defined benefit plan for those who both vest and subsequently retire from state service. For more information, visit the Massachusetts State Retirement Board website.

In addition, the Office provides employees the opportunity to elect life insurance, long-term disability insurance, deferred compensation savings, tuition remission and pre-tax commuter account plans, along with other programs. 

This position may be eligible for the federal Public Service Loan Forgiveness (PSLF) program administered by the federal government. 

How To Apply:

• Submit cover letter and resume via email to: 
• Sarah Hoover, Director of Human Resources & Recruitment 
• Office of the Inspector General

Igo-Employment@Mass.Gov

Diversity and Inclusion Statement 

Diversity Officer: Sarah Hoover 

The Office of the Inspector General is an Equal Opportunity Employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination.  The Office does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. 

The Office promotes access, inclusion and diversity for all staff, believing that these qualities are foundational components of an outstanding working environment and in keeping with its mission. The Office actively seeks to increase the diversity of its workforce and is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.