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Application Support Engineer

MigrationIT.com

Office

Cairo, Egypt

Full Time

  • Have a good understanding of ERP Implementation and applications.
  • Workflow & internal process automation prospective understanding.
  • Support application users in the system issues to facilitate their role in the system smoothly.
  • Proven track record of application and financials ERP support, deployment, patching and issue resolution.
  • Good resolution for mapping between business needs requirements and the system.
  • Intermediate level of knowledge of databases maintenance and administration, monitoring, testing and procedures, Performance & tuning, Backup & Recovery.
  • Ability to gather requirements and analyze them effectively to give a complete description of the solution or work around.
  • Superior Root Cause Analysis for the technical problems in the minimum period of time to minimize the service downtime and enhance the operations SLA.




Requirements

  • Bachelor’s degree in a relevant discipline, preferably, Computer Science.
  • 2+ years of experience in application and database support.
  • A good application implementation record.
  • Ability to diagnose & address application issues.
  •  Ability to build constructive relationships with clients.


Application Support Engineer

Office

Cairo, Egypt

Full Time

September 24, 2025

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MigrationIT