Desktop Support Technician UK

Are You A Tech-Savvy Problem Solver With A Passion For Helping Others?

We are seeking a Desktop Support Engineer to join our dynamic team. In this role, you will provide essential IT support to our end-users, ensuring smooth operations and maximum productivity.

Key Responsibilities:

• Deliver exceptional desktop support services, including troubleshooting hardware and software issues.
• Provide in-person and remote technical assistance to end-users.
• Maintain and manage IT equipment and software inventory.
• Collaborate with IT teams to resolve complex technical problems.

Requirements

Required Skills:

• Proven experience in desktop support and troubleshooting.
• Strong knowledge of Windows operating systems, Microsoft Office Suite, and networking fundamentals.
• Advanced level Windows 10, Active Directory / Microsoft Exchange, MS Office 2016, O365 stack including email archiving tools.
• Proficiency in hardware setup (laptops, desktops, MacBooks, iPads, tablets, iPhones, Androids), infrastructure cabling and patching, networking (including wireless), and video conferencing systems (WebEx, MS Teams).
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Language Requirements:

• Fluent English, both written and spoken.

Other Requirements:

• Valid work permit and right to reside in the UK.
• Please note that we are unable to provide sponsorship for this position.

Benefits

• Competitive salary
• Opportunities for professional growth and development
• Dynamic and collaborative work environment

If you are a dedicated and results-oriented individual, we encourage you to apply!

Salary: Up to £27,000 gross per annum