English Support Executive

Position: English Support Executive

Location: Sivakasi  

Employment Type:

We are looking for an enthusiastic English Support Executive to join our growing team. You will play a vital role in supporting our online presence by providing exceptional customer service and engaging with our community.

Responsibilities:

• Participate actively in community platforms like Reddit and Quora by answering relevant questions.
• Schedule posts and actively monitor social media channels to engage with our audience.
• Continuously learn and adapt to new trends and technologies in eCommerce and content writing.
• Craft clear, concise, and informative responses to customer questions related to our ecommerce products and services.

Qualifications:

• Proficiency in written and spoken English with a strong command of grammar and punctuation.
• Basic understanding of ecommerce concepts and trends.
• Excellent communication and interpersonal skills.
• The ability to work independently and manage multiple tasks effectively.
• A willingness to learn and stay up-to-date on industry trends.
• Experience with social media platforms (a plus).

Preferred Qualifications:

• Bachelor's or Master's degree in English or a related field (freshers welcome!).
• Experience with content writing and blog creation (Preferred).
• Prior experience in community management on social media platforms.

What We Offer:

• Competitive salary and benefits.
• Opportunity to work in a fast-paced and innovative environment.
• Continuous learning and professional development opportunities.
• Friendly and collaborative team culture.