Associate Director - Operations

Virtusa.com

Office

Full Time

Associate Director - Operations - (CREQ233796)

Description

A Telecom Enterprise Business Architect is a strategic role within a telecommunications organization that focuses on aligning business strategy with technology, processes, and organizational capabilities. Here is an overview of what this role typically entails
Translate corporate strategy into business capabilities and processes.
Ensure technology investments support business goals such as 5G deployment, IoT services, or digital transformation.
Define enterprise business architecture frameworks, including value streams, capability models, and customer journeys.
Map telecom-specific functions to business objectives.
Work with executives, product managers, and IT architects to ensure alignment between network strategy, product development, and customer experience.
Act as a bridge between business units and technical teams.
Establish standards for business processes and capabilities.
Monitor compliance with enterprise architecture principles
Identify gaps, redundancies, or inefficiencies in current processes.
Drive initiatives like automation, AI driven customer service, or improved service orchestration.

Primary Location

: IN-AP-Hyderabad

Schedule

: Full Time

Employee Status

: Individual Contributor

Job Type

: Experienced

Travel

: No

Job Posting

: 24/09/2025, 9:48:31 AM