Sr. Solution Architect - AWS

• Solution Architect, Configure and management of the various Cloud Services
• Working on escalated/production issues, problem tickets & providing solutions
• Guide support team for troubleshooting
• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues
• Should be knowledgeable in Server Administration (Windows/Linux)

Requirements

• AWS related Software Architecture
• Infrastructure knowledge in AWS
• Excellent oral and written communication skills; Customer interaction experience
• Intermediate++ - Windows/Linux
• Strong networking knowledge (LAN/WAN, IP addressing & Subnetting, HTTP(S), FTP, SMTP, VPN)
• Experience working on Scripting languages
• Exposure to Automation
• Experience working on ticketing system
• Familiar with ITIL processes