Business Analyst - Business Analysis - Nevada

Senior Business Analyst – Digital Products & Web Platforms

What You’Ll Do

• Own the Backlog 
• Act as Product Owner across web initiatives, responsible for backlog quality and day-to-day refinement. 
• Maintain a consistent pipeline of refined user stories ensuring stories are ‘ready’ for PI planning and sprint planning 
• Write detailed, testable user stories with acceptance criteria and traceability to business goals 
• Flag dependencies, blockers, gaps and edge cases proactively 
• Own ticket triage, story clean up, release notes, and Confluence documentation 

Lead Discovery & Requirements

• Facilitate workshops and stakeholder interviews to capture business needs 
• Translate high-level goals into epics, features, and detailed user stories 
• Define functional and non-functional requirements and edge cases 

Provide CMS & Contentful Expertise 

• Support content authors and marketers using Contentful, acting as first line support for questions and issues 
• Troubleshooting problems, component limitations, tagging inconsistencies and other real-time issues 
• Work with developers to escalate bugs or contribute to component enhancements 
• Ensure new features and content models are clearly documented for non-technical users

Collaborate with Cross Functional Teams 

• Run refinement, planning and demo sessions in partnership with product, PMO and Engineering 
• Collaborate with UX on Figma handoffs, validations and ensuring designs match business context and user stories 
• Drive content strategy discussions, layout optimizations and scalable tagging practices

 Facilitate Testing & Delivery 

• Partner with QA to validate functionality, write test cases, and support UAT
• Own release note creation and knowledge transfer to content authors or business users • Track staging and production changes and notify content authors of go-lives 

 Connect Data to Decisions 

• Analyze data trends, user behavior, and VOC to uncover improvement areas
• Create documentation (e.g. process flows, data mappings, integration specs) 
• Serve as SME for web products and workflows 

Enable Scalable Product Practices 

• Champion consistent documentation and templates across teams 
• Partner with Product Ops to evolve our BA practice 
• Contribute to team-level OKR

What You Bring

• 5+ years as a Business Analyst, Product Owner, or similar role on digital teams
• Proficient in writing user stories, acceptance criteria, and test scenarios 
• Strong understanding of Agile, Scrum, or SAFe methodologies 
• Tools: Jira, Confluence, Figma, ADO (Azure DevOps), or similar 
• Hands-on experience with CMS platforms (Contentful highly preferred; others like Sitecore, Adobe are accepted) 
• Excellent communication skills, able to clearly articulate complex ideas across audience

Bonus if you have… 

• Content modeling experience or Contentful Certifications
• Experience with design systems and reusable web components
• Exposure to personalization, SEO, tagging strategy, or localization workflows
• Familiarity with analytics and web tools like GA4, Storybook

Compensation, Benefits and Duration

• Minimum Compensation: USD 40,000
• Maximum Compensation: USD 140,000
• Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
• Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
• This position is available for independent contractors
• No applications will be considered if received more than 120 days after the date of this post.