Spares Project Manager

Are you interested in working for one of the most exciting products in Microsoft, passionate about exceeding customer expectations and advancing Microsoft's cloud first strategy? Are you interested in a start-up like environment, passionate about cloud computing technology and driving growth in one of Microsoft's core businesses? If so, then look no further than joining the Azure Cloud working in the Spares Supply Chain! Microsoft Azure provides customers with on-demand and infinitely scalable platform for customers to build, host, and scale service applications on the Internet through Microsoft's global data centers

Microsoft’s Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain, supporting Microsoft's 200+ online businesses including Azure, Office 365, Bing, Xbox Live, and OneDrive. In fact, we have been recognized as having a “Top 10” Supply Chain by Gartner!  We focus on smart growth with an emphasis on automation, data-driven engineering, cost‐effectiveness and environmental sustainability.   Within the Azure Cloud, the Spares Supply Chain organization is reinventing and transforming the cloud service parts supply chain to ensure that the right spare parts are in the right place at the right time to support global capacity requirements and make sure our customers have the cloud capacity they need when they need it.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

#CSCP #CSCPJobs

Responsibilities

To be successful in this role, you will have a great track record of customer service, project management skills, an innate aptitude for agility, and familiarity with enterprise hardware. 

• Collaborate closely with Engineering and Supply Chain teams to ensure high Azure Cloud fleet health and achieve “nodes in service” targets supporting our customers
• Deploy new supply chain capabilities and processes to support Cloud growth
• Lead execution of material quality purge activities within the datacenter environment
• Support strategic programs via project management to scale the cloud spares support model
• Perform quality investigations as required and develop solutions to mitigate hardware quality impacts
• Drive improvements by analyzing telemetry from various data sources and implementing RCA’s
• Promote continuous improvement by incorporating feedback from internal/external customers 
• Identify and drive implementation of mitigation solutions including playbooks for operational teams
• Participate in serviceability discussions and support hardware quality improvements
• Conduct Rhythm of Business meetings to present topics to stakeholders and leadership
• Demonstrated Program Management experience
• Experience with enterprise products including Networking, GPU, Compute and Storage technologies
• Leadership skillset with ability to interface with customers, partners and executive leadership
• Demonstrates strategic thinking, quantitative and analytical skills, team leadership, and collaboration 
• Excellent problem resolution, judgment, negotiating and decision-making skills 
• Effectively manage and prioritize multiple tasks in accordance with high level objectives 
• Excellent written and oral communication skills required
• Enthusiastic, self-motivated, and a great teammate. 
• Data driven with a focus on business results for assignments
• Lean experience as well as change agent mentality

Qualifications

Required/Minimum Qualifications

• Master's Degree in Business, Project Management, Computer Science, Management Information Systems, Engineering, or related field AND 3+ years experience in project management, operations, or engineering
• 1+ year of Project Management experience within Supply Chain
• OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in project management, operations, or engineering
• OR equivalent experience.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: 
• Microsoft Cloud Background Check: This position will be requiredto pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. 

Additional or preferred qualifications

• Master's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 6+ years experience in project management, operations, or engineering
• Continuous Improvement certification, Lean Six Sigma certification, or equivalent.
• Agile Certified Practitioner (ACP) or equivalent.
• Change Management certification (e.g., Prosci Certification).
• OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 8+ years experience in project management, operations, or engineering
• OR equivalent experience.

Technical Solution Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay   

Microsoft will accept applications for the role until October 1, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.