Public Policy Manager, Content

Meta is looking for an experienced policy manager to join our Core Policy team. This role works on issues that may not be clearly defined and requires analysis of situations and conceptual thinking experience in policy, government, business operations, or law. The team’s mission is to create and communicate rules for our products that empower expression and foster a safe environment for people on Meta’s family of apps.

You will work closely with a number of other teams at Meta, including our Operations, Product, Legal, Communications, and Public Policy teams. You will play a key role in developing, applying, and communicating our Community Standards both internally and externally. You will also manage high-profile content escalations and be a lead point of contact for policy questions in Europe, the Middle East and Africa for the Core Policy Team. At times, you will be expected to make difficult decisions under pressure about whether to allow or remove content.

Successful candidates will be execution-minded professionals who can think strategically, adapt quickly, work independent, and rapidly earn credibility and trust within all levels of the organization. They will critically analyze and communicate the costs and benefits of refinements to policies and their implementation. Candidates should be passionate about the services we provide and the people that we serve. Given the demands of content-related escalations, the candidate will be expected to work irregular hours, including early mornings, late nights, or weekends.Public Policy Manager, Content Responsibilities

• Help craft and implement content policies that take into consideration the needs of a global community
• Collaborate with Policy, Product, Operations, Communications, and external stakeholders to drive policy improvements
• Act as a global escalation point of contact, staff on-call shifts, and manage internal communications for policy issues
• Help articulate policy philosophy, launches, and changes to relevant parties, including management, operations, and other internal and external stakeholders
• Build relationships with and understand the perspectives of partners on internal teams, such as Public Policy, Communications, Operations, Product, and Legal
• This role may involve exposure to potentially graphic or explicit images, videos, audio, and writings, offensive or derogatory language, self-injury, animal abuse, and other content which may be considered offensive or disturbing
• Bachelor’s degree
• 7+ years experience in policy, government, project management, law, or operations
• Demonstrated analytical-thinking and problem-solving experience
• Experience communicating cross-functionally, particularly in the area of consensus-building and persuasion
• Willingness to work with potentially graphic and objectionable content
• Experience dealing with escalations
• Knowledge of Meta products and principles
• Law degree, MBA, MPP, or other advanced degree
• Experience in or with the technology industry
• Experience in crafting formal policy documentation for a wide-ranging audience
• Content policy experience

Minimum QualificationsPreferred QualificationsAbout Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.


Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.