Associate Customer Engineer, gReach Program for Veteran (보훈대상자 채용) (English, Korean)

Minimum Qualifications:

• Bachelor’s degree in relevant STEM field (e.g., Computer Science, Information Systems, Management Information Systems), or equivalent practical experience.
• Experience working with databases, web technologies, machine learning, AI or cloud foundations (e.g., cloud computing) through certifications, internships, coursework, or relevant practical experience.
• Experience in customer service, communication, or leadership.
• Ability to communicate in English and Korean fluently to collaborate with colleagues and complete tasks and projects.

Preferred Qualifications:

• Experience developing programs/scripts in C++, Java, Python, SQL or infrastructure/system administration.
• Experience building or troubleshooting websites or web applications using web technologies (e.g., HTTP(S), JavaScript, APIs, TCP/IP, DNS).

About The Job

The gReach Program is a paid upskilling program for recent university graduates and early-career industry candidates with disabilities where participants will receive on-the-job-training and work on a range of projects for one year.

gReach Associates will learn to make an impact by working with teams on business-critical projects and collaborating with Googlers across a variety of functions. We welcome aspiring individuals who are willing to grow as professionals through the learning experience at Google. To get familiar with Google’s tools, technology, and culture, you'll acquire fundamental and on-the-job training experience, and be assigned to a role. Depending on the organization and role, as a gReach Associate, you'll work on one large project, complete smaller projects, or do the day-to-day work to support the business.
You'll contribute to the business, collaborate with others, and have the opportunity to add long-lasting value beyond the conclusion of the gReach program. You will closely work with a host manager and team members who will help identify project goals, while also inspiring, mentoring, and supporting the professional development of the gReach Program.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

gReach Associates will learn to make an impact by working with teams on business-critical projects and collaborating with Googlers across a variety of functions. We welcome aspiring individuals who are willing to grow as professionals through the learning experience at Google. To get familiar with Google’s tools, technology, and culture, you'll acquire fundamental and on-the-job training experience, and be assigned to a role. Depending on the organization and role, as a gReach Associate, you'll work on one large project, complete smaller projects, or do the day-to-day work to support the business.
You'll contribute to the business, collaborate with others, and have the opportunity to add long-lasting value beyond the conclusion of the gReach program. You will closely work with a host manager and team members who will help identify project goals, while also inspiring, mentoring, and supporting the professional development of the gReach Program.gReach Associates will learn to make an impact by working with teams on business-critical projects and collaborating with Googlers across a variety of functions. We welcome aspiring individuals who are willing to grow as professionals through the learning experience at Google. To get familiar with Google’s tools, technology, and culture, you'll acquire fundamental and on-the-job training experience, and be assigned to a role. Depending on the organization and role, as a gReach Associate, you'll work on one large project, complete smaller projects, or do the day-to-day work to support the business.
You'll contribute to the business, collaborate with others, and have the opportunity to add long-lasting value beyond the conclusion of the gReach program. You will closely work with a host manager and team members who will help identify project goals, while also inspiring, mentoring, and supporting the professional development of the gReach Program.

Responsibilities

• Help build creative solutions to customer needs using Google Cloud. Improve product feature offerings by providing customer feedback to internal cross-functional teams including Product Management and Engineering.
• Collaborate with customers and other Googlers to manage and drive successful adoption of Google Cloud. Help develop recommendations for solution architectures and consulting services.
• Guide customers through the entire innovation lifecycle, building strategic roadmaps and driving achievement of key milestones.
• Solve customers operational issues through problem-solving and technical troubleshooting, while working with internal teams to drive resolution. Help customers get answers to product questions.