Executive Director Operations, Sonoma County

Executive Director Operations (389304)

Calling all Esteemed Leaders! 

Are you a seasoned professional with a strategic mindset and a passion for healthcare integration? Do you excel in driving clinical and financial outcomes while navigating complex regulatory environments? If so, we have a dynamic opportunity for you!

This position will oversee both Healdsburg Hospital, a 43-bed critical access hospital with 24/7 emergency department, and Petaluma Valley Hospital, an 80-bed hospital which offers 24-hour emergency care.

The Role:

Under the guidance of the Chief Administrative Officer, you will operate with significant independence to deliver clinical operating and financial results that align with approved strategic plans and policies. You'll be responsible for:

• Integration Strategy Developer: Craft and implement effective integration strategies for Sonoma County Hospitals, ensuring seamless operations across clinical and support services.
• Financial Steward: Develop and maintain operating and capital budgets, conduct variance analyses, and implement strategic and tactical plans with performance dashboards to track growth, quality, customer satisfaction, and financial targets.
• Collaborative Partner: Work closely with Executive Leadership, Medical Staff, Community Board, and Service Line Directors to identify business strategies and market opportunities, ensuring compliance with state and federal regulations.
• Political Savvy Leader: Build cohesion across multiple teams, leveraging strong integration skills with political acumen to foster a collaborative environment.

What You'Ll Do:

• Strategic Leadership: Lead the development and implementation of the hospital’s strategic priorities, initiatives, goals, tactics, and action plans. Adjust resources as needed to achieve desired outcomes.
• Policy Innovator: Develop department policies and procedures that promote growth in ambulatory settings, enhance organizational performance, and boost patient and customer satisfaction.
• Customer Satisfaction Champion: Formulate, implement, and sustain plans for improved customer and patient satisfaction using Studer, Lean, and Six Sigma principles.
• Operational Manager: Oversee and manage a variety of outpatient, clinical, and support services to drive quality, patient experience, and caregiver engagement outcomes.
• Business Developer: Ensure business development priorities and strategies are integrated into operations, budget, and capital planning.
• Community Relations Builder: Maintain positive relationships with Medical Staff and monitor employee morale, fostering innovation and program growth.

What You'Ll Bring:

• Educational Background: Bachelor's degree in Healthcare Administration, Business, or a related field; Master's degree preferred.
• Experience: Five years of progressive leadership in healthcare business development, strategic planning, and operational improvement, with experience in service consolidation across multiple hospitals.
• Communication Skills: Excellent oral and written communication capabilities.
• Program Development Expertise: Strong program development, management, and leadership skills with political savvy.
• Industry Knowledge: In-depth understanding of healthcare trends, legislation, and regulations affecting hospitals.

Why Join Us?

• Impactful Work: Be a key player in shaping the future of healthcare, improving clinical outcomes, and enhancing patient experiences.
• Growth Opportunities: Unleash your potential in a role that encourages innovation and professional development.
• Collaborative Environment: Work alongside a dedicated team of professionals committed to excellence and continuous improvement.
• Dynamic Setting: Embrace the challenges and rewards of working in a fast-paced, evolving healthcare industry.
• Ready to Shape the Future of Healthcare? 

If you're a visionary leader with a passion for healthcare integration, we invite you to apply and join our team in creating a healthier future for all.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.