Customer Lead- New Zealand & PI

As the Customer Lead for Nokia Cloud & Network Services in New Zealand, you will be at the forefront of driving strategic customer relationships and delivering innovative solutions. You'll collaborate closely with a co-located, cross-functional sales team, spearheading efforts to enhance customer satisfaction and achieve top-line sales goals. In this role, you will manage key accounts, influence strategic decisions, and navigate complex business challenges to sustain Nokia's competitive edge. The work environment is dynamic and collaborative, where your expertise will be valued, and innovative problem-solving is encouraged. You'll thrive in a culture that prioritizes customer intimacy and teamwork, providing you with the opportunity to significantly impact both customer success and Nokia's overall growth trajectory.

• Drive strategic sales growth and customer engagement for key accounts in New Zealand.
• Develop and maintain strong relationships with customer executives and stakeholders.
• Lead a cross-functional sales team to achieve revenue targets and ensure project delivery.
• Oversee the end-to-end sales process, from opportunity identification to closing deals.
• Implement strategies for account management to expand existing business and explore new markets.
• Analyze market trends and competitor activities to inform strategic decision-making.
• Monitor customer satisfaction and advocate for continuous improvement initiatives.
• Act as a senior business management expert, providing guidance and best practices to the team. 

You Have:

• 7-10 years of relevant experience in sales and account management
• Expertise in managing customer relationships and strategic accounts
• Strong understanding of the telecommunications industry and competitive landscape.
• Proven ability to drive sales, profitability, and customer satisfaction

It would be nice if you also had:

• Experience leading cross-functional teams in a collaborative environment
• Advanced degree in business, telecommunications, or related field
• Innovative problem-solving skills with a track record of developing strategic solutions
• Familiarity with new market entry and revenue growth strategies 

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
 
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.