Director of Supply Chain Management

Description

St. Croix Health is seeking an experienced Supply Chain Management Director to lead our Materials/Supply Chain Management department. The ideal candidate will have a strong background in materials/supply chain management, excellent leadership skills and a commitment to our shared values. 

This position is responsible for overseeing the operations and financial management of the Materials/Supply Chain Management Department.  This includes assisting and supporting Supply Chain management team and end-users with business and clinical operations. This position will be responsible for helping build staff capabilities consistent with both short- and long-term goals, and the development and execution of Supply Chain strategy including operational efficacy, clinical Supply Chain integration, business intelligence, service improvement. 

Essential Duties and Responsibilities

1. Strategic Planning

• Monitors and identifies the evolving factors that affect current/future needs of supply chain systems in supporting healthcare services, and recommends strategies and initiatives to prepare for future growth of service lines and program areas in alignment with overall organizational strategy).
• Develop and implement continuous Supply Chain improvements efforts across department (short term and long-term performance road map)
• Work collaboratively and build relationships with constituencies across the organization, addressing and meeting their needs in support of the mission and goals of St. Croix Health.

2. Operational Accountability

• Successfully integrates Supply Chain services – align departmental strategies in support of organizational priorities. Establishes integration through the development of executive alignment.
• Selects and negotiates with vendors and suppliers, establishing strong relationships to ensure quality and reliability in securing necessary products and/or services in support of supply chain needs. 
• Oversees the purchasing of raw materials and services and manages inventory levels to meet demand while minimizing costs.
• Manages transportation, storage, and the efficient distribution of finished goods to departments, including coordination to all community clinic locations.
• Identifies and addresses potential constraints and disruptions in the supply chain, such as changes in supply or demand, recalls, product shortages, and other such supply chain disruptions. 
• Develops and implements policies and procedures in accordance with industry standards; assesses and assures staff compliance and competence.
• Collaborates with other leadership to standardize and integrate practices, supply chain protocols, processes, and systems; participates and contributes to organization-wide evaluation of effectiveness of implemented programs and procedures. 
• Manage workflows with special attention to the employee experience and full patient care continuum with goal to make patient experience coordinated and seamless.

1. 3. Staff Management and Development
2. 4. Performance and Quality Improvement
3. 5. Budget and Fiscal Administration

• Plans, directs, and evaluates work of direct reports.
• Ensures adequate staffing levels and coverage based on acuity and need with budgetary and operational objectives.
• Ensures staff are appropriately trained and competent in performance of assigned duties; assesses competencies of staff on regular basis.
• Mentor, develop, recruit, and retain a proactive, service-oriented team. Foster an environment that promotes professional growth and staff development through effective leadership and education.
• Collaborates with appropriate stakeholders to ensure organizational-wide program training requirements are met as well as training specific to technology use and system application.
• Strengthen physician and clinician relationships with the information technology team, establish ongoing dialogue with key operational staff to build trust, and gain operational engagement and adoption of information systems.
• Facilitate ancillary services team development, team function and problem solving.
• Coaches, mentors, and develops staff to promote skill development and leadership capacity.
• Continuously improving supply chain processes to enhance efficiency, reduce costs, and mitigate risks.
• Serve as a key member of the management team and contributes broadly at the leadership level. Educate and work collaboratively with all members of the management team in order to facilitate informed supply chain and product procurement decisions.
• Establishes appropriate performance measures for programs and staff; analyzes appropriate data to assess progress and recommends/implements adjustments as needed to maintain progress towards established strategic objectives.
• Evaluates existing systems/program/priorities, analyzes future potential to make recommendations for growth, expansion, new services and solvency of existing services based on market demographics and volume projection; develops and presents comprehensive recommendations regarding the viability of specific systems/projects. 
• In coordination with Quality program stakeholders, plans and directs quality process improvement initiatives/projects to ensure achievement of business objectives.
• Determines financial resources necessary to achieve establish strategic performance objectives; develops recommendations in accordance with internal policies and procedures.
• Identifies, aligns, and optimizes contracts and resources to maintain financial stability of supply chain operations.
• Exercise effective cost control measures, adjusts resources as needed to maintain budget.
• Identifies negative variances and develops and implements action plans/recommendations to address issues in a timely manner; keeps Executive leader apprised of all issues with potential for budgetary impact.
• Oversees the preparation of complete and accurate financial, budget, activity and productivity information, including variance reports, financial projections and other statistical reports for programs and service lines. 

6. Regulatory Compliance

• Utilizing various supports and in collaboration with senior leadership, ensures supply chain operations and products are in full compliance with internal and external legal and regulatory standards; regularly assesses and monitors to ensure effective controls are in place and desired outcomes are achieved.
• Maintains compliance with all record management and retention policies, provisions, and practices.
• Stays up to date on current and changing regulatory compliance standards and industry best practices through collaboration with peers and review of pertinent research; monitors and implements program and service modifications as appropriate. 

Requirements

Education & Licensure:

• Bachelor’s degree required. Master’s degree in Healthcare, Business Administration, Finance or other related fields of graduate study highly desirable; or
• Equivalent educational attainment in combination with experience.

Experience:

• 8+ years of progressive Healthcare Supply Chain leadership experience; and, 
• Experience implementing Value Analysis in medium to large health systems; or
• Equivalent educational attainment in combination with experience.

Knowledge, Skills & Abilities:

• Excellent verbal and written communication skills.
• Ability to work well with healthcare partners, physicians, employees, and others.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Ability to work with mathematical concepts for the purpose of financial budgeting, reporting and analysis.
• Demonstrated experience with large cost reduction projects, MMIS enhancements and logistics.
• Excellent written, listening, and verbal communication skills
• Problem-solving and critical-thinking skills
• Ability to lead and teach others
• Good research and analysis skills
• Maintaining up-to-date knowledge of latest supply chain developments and emerging technologies
• Knowledge of supply chain best practices and vendor management
• Demonstrated ability to work independently with little direction and manage multiple demands and priorities
• Exhibit an independent drive and forward thinking, change oriented
• Strong, collaborative and effective working relationships with stakeholders, leadership and staff

Role-Specific Competencies:

• Learning Agility, Leadership Credibility, Driving for Results, Integrity and Trust, Self-Awareness, Communication, Managing Conflict, Managing Diversity, Developing Employees, Collaboration, Financial Acumen, Change Facilitator, Systems Thinking, Vision and Strategy* 

Leadership Responsibility:

• Directly supervises Supply Chain team.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Prolonged periods of standing, bending, and reaching
• Must be able to lift up to 50 pounds at times

 St. Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values.

Mission:  We help people live healthier, happier, and longer lives.

Vision:  To transform from quality sick care to quality well care that is sustainable and affordable.

Values:  People Centered, Trust, Innovation, and Growth.

Here at St. Croix Health we offer our employees with a robust benefits package that includes:

• Health, vision and dental insurance
• 403b retirement program with employer match
• Paid time off
• Short-term disability, long-term disability and life insurance options
• Education reimbursement
• Employee assistance program (EAP)
• Wellbeing incentive program
• Free parking

St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80+ providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.