Health Outcomes & Quality Manager

Full-time, permanent opportunity at NSW’s largest private hospital

Foster a culture of safety, continuous improvement and excellence in patient outcomes.

Be part of our value-based, caring organisation, and enjoy NFP salary packaging benefits

Taking care of people is our reason for being   

At Adventist Healthcare caring for people is at the core of who we are. It’s what drives us to deliver exceptional outcomes for our patients and it’s a shared sense of purpose that extends to everyone who works here.

When you join our team, you’ll feel valued and supported by our strong commitment to learning, flexibility, great benefits and a positive culture of teamwork and cooperation.  

Some of the exceptional benefits we offer include

• As a not-for-profit, we offer salary packaging that can reduce the amount of tax you pay, which can leave you with thousands of dollars more in your pocket
• Up to 14 weeks paid parental leave
• Discounted gym membership for you and your family using Fitness Passport
• Great on campus amenities including cafés, gift shop, florist and even a hairdresser
• We have many other benefits as well, find out more when you meet us!

What you will be doing in this role

At Adventist Healthcare, we are committed to delivering outstanding patient care and fostering a culture of continuous improvement. We are seeking a skilled and proactive Health Outcomes & Quality Manager to oversee key portfolios in clinical governance, quality management, and patient safety, ensuring the highest standards of care and supporting accreditation.

Reporting to the Director of Governance & Risk, you will manage the portfolios of the National Safety and Quality Health Service Standards (NSQHS), Clinical Care Standards, clinical risk management, incident management, quality improvement, and infection prevention and control. This role is essential in promoting a culture of safety, continuous improvement, and excellence in patient outcomes.

As a clinical governance leader, you will act as the primary liaison with accrediting bodies and work with multidisciplinary teams to manage clinical risks, develop, review, implement and monitor a strong quality management framework, drive patient safety initiatives, and ensure the organisation consistently improves care and service delivery outcomes.

Who we’re looking for

To succeed in this role, the ideal candidate will bring:

• Proven experience implementing and managing clinical governance frameworks and quality systems.
• A strong understanding of current best practices in clinical governance, including innovative approaches to improving patient safety, care quality, and clinical risk management.
• Familiarity with modern change management strategies, implementation methods, and relevant research methodologies.
• Sound knowledge of legislation, common law, and ethical principles relevant to clinical practice and healthcare delivery.
• Demonstrated ability to engage effectively with communities, service providers, and key stakeholders.
• Experience leading multidisciplinary teams to deliver on strategic objectives and improve clinical and operational outcomes.
• Tertiary qualifications in a relevant healthcare discipline.

About Us

Adventist HealthCare owns and operates San Day Surgery, Hornsby, and the Sydney Adventist Hospital (fondly known as the San). The San is NSW’s largest private hospital.  Founded in 1903, we are proudly faith-based and have a proven history of being industry pioneers in ground-breaking research and delivering superior patient care. As a not-for-profit, we continually reinvest in cutting-edge technology and facilities, providing exceptional outcomes for our dedicated team of 2400+ staff members and the community we serve.

What To Expect

Successful candidates will be required to complete a range of pre-employment checks and assessments. These vary and could include professional references, functional questionnaire, a national police check, working with children check, vaccination evidence, among others.  

How To Apply

If you see yourself in this role, then we’d love to hear from you. Simply click on the ‘Apply’ button and we’ll keep you up to date on how your application is progressing.

Applications close COB Thursday 2 October. Note that applications will be reviewed as they are received and progressed to interview and appointed if deemed suitable. Therefore, we encourage you to Apply Now to avoid disappointment.

If you would like to know more, then please feel free to contact our Talent Acquisition Partner, Olivia Jacobs on careers@sah.org.au. Please note that no applications via email will be accepted. 

Recruitment Agencies, thanks for thinking of us. However, we do not accept unsolicited calls or resumes from recruitment agencies.