Business Analyst

📢 We’re Hiring: Business Analyst

📍 Location: Macquarie Park, NSW

🕒 Employment Type: Full-time, 8 month fixed term

💼 Industry: Business Intelligence / Data Analytics

💰 Salary: Competitive + Benefits

Be part of something bigger. Be part of ISS.

We’re seeking a detail-oriented and proactive Business Analyst to drive global consistency in operational data processes within FMS@ISS (our CMMS) across all client regions. This role is central to fostering a data-led decision-making culture, enabling continuous improvement, and unlocking operational efficiencies.  This 8 month fixed term contract will be based out of our Macquarie Park, NSW corporate office.

🧭 About the Role

As Business Analyst, You Will:

• Champion global alignment in the use and management of data across FMS@ISS.
• Support teams in identifying automation opportunities and streamlining manual tasks.
• Enhance reporting frameworks, tools, and training materials to enable data-driven decision-making and trend analysis.
• Create and embed a culture of data-led decision-making across service delivery operations.

🔧  What You’ll Do

• Interpret, analyse, and present complex data to support business insights.
• Lead stakeholder engagement to review data and processes, advising on effective usage.
• Facilitate workshops and deliver training to build data capability.
• Map and design operational processes for improved efficiency.
• Manage time and priorities effectively while driving continuous improvement.

🎯  What We’re Looking For

• 5+ years’ experience with professional reporting and analytics tools (e.g., Tableau, Power BI, SQL).
• 5+ years’ experience in FM Service Delivery within a process and building services environment.
• Proven expertise in financial spend analysis, forecasting, and handling large data volumes.
• Strong process orientation and attention to detail.
• Ability to lead and deliver data-driven service improvement initiatives.
• Results-focused mindset with strong problem-solving and collaboration skills.
• High motivation and initiative, with the ability to manage multiple priorities independently.
• Excellent communication skills across technical teams, subcontractors, senior management, and client stakeholders.
• Documented success in a large-scale organisational environment.

Compliance requirement - Australian Citizen & ability to gain a Defence Baseline Clearance

🌟  Why Join Us?

• Impact: Play a key role in managing critical data infrastructure for a high-profile client
• Growth: Access to professional development and career advancement opportunities
• Culture: Join a collaborative, inclusive, and forward-thinking team
• Rewards: Competitive salary and comprehensive benefits package
• How to Apply:
• Click on the 'apply' link and complete the online application.

Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted