Executive, Sales Administration & Operational Transformation

Job Summary

To provide efficient, timely and accurate sales administrative support to the supervisor and department head/regional heads and to ensure the smooth running of daily operational activities and maintenance of the sales administration records. Plan and support the system enhancement initiatives for improvements.

Key Responsibilities

• Responsible to verify and update new agent’s appointment.
• Responsible in Agency movement records exercise such as Performance, promotion, resignation and transfer from communication to maintaining records in the system
• Plan and assist with systems enhancements in streamlining manual workflows for operational efficiency
• Responsible in handling the policyholder’s request to change servicing agent, from communication with current and new servicing agent until the process of advice to LAA Dept.
• Responsible in Agency Training Monthly Review exercise, from communication with training department and updating records into system.
• Responsible for Agency Fringe Benefit entitlement listing and the circulation of the fringe benefit email to agency and individual agent. Update the nomination detail in OPUS (if any).
• Responsible to liaise with agencies pertaining to daily pending new business cases under BPM workbench.
• Assist with the administration tasks for the Agency Successor Planning
• Any other duties as and when deemed necessary.

Key Requirements

• Possess Diploma / Degree in any discipline. Fresh graduate is encouraged to apply.
• Good communication and interpersonal skill
• Technology savvy and able to pick up knowledge and skills in system
• Keen in making improvements to processes and finding new ways of working
• Proficiency in MS Office, especially Microsoft Excel
• Good analytical and problem-solving skil
• Proficient in using AI tools such as ChatGPT to simplify work and processes

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.