Team Manager

TEAM MANAGER - PERSONAL INJURY I DARWIN, NT (12-month maternity leave contract)

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Our Personal Injury division is committed to being the market leader. With proven expertise we provide a diverse range of products and solutions for our clients. By joining our high performing team in Darwin, you will be part of a fast-paced environment dedicated to providing outstanding service, strategic thinking and claims support, specifically in the common law and recoveries portfolios.  

We are seeking a Team Manager on a 12-month maternity leave contract, based in our Darwin office.

About The Role

• Effectively lead a team of individuals to deliver key claims management objectives and critical service standards with particular emphasis on new claims
• Understand key performance drivers and identify opportunities to continuously improve team performance
• Utilise your technical (legislative and policy) knowledge to ensure quality claims management decisions are delivered by your team
• Ensure MACC Key Performance indicators and claimant expectations are either met or exceeded
• Lead, engage, and support your team during periods of business change

About You

• Extensive experience with a no-fault statutory motor accident compensation scheme
• Expertise in team leadership and a proven track record of driving high performance
• Experience in business planning and execution
• Innovative thinking – creative ideas that improve operational effectiveness and efficiency
• Demonstrated ability for developing strong customer relationships and effectively resolving customer complaints
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Benefits And Perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments And Support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers