Senior CRM Executive

Purpose Of The Job

Job Description

• Seeking business opportunities to maintain and grow the assigned portfolio
• Build solid professional relationships with both the client and staff
• Achieve set revenue targets
• Monitor competitors activity
• Perform customer visits with your team
• Assist team in managing accounts under threat (where CRM manages more than one client)
• Day-to-day management of the team including implementation of policies and procedures
• Support and coach critical sales activities within the team
• Monitor overall sales activities, including revenue performance, visitations and prospecting
• Organize regular team meetings

Job Requirements - Experience And Education

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelors Degree or similar qualification and/or experience
• 7 Years minimum corporate experience in client services
• 7 Years minimum experience within the Logistics and Supply chain industry
• Need to have worked for reputable corporates
• Proven track record of management and constant year on year growth with a high profile client portfolio
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 drivers license and own reliable transport

Leadership Behaviors

Skills

Customer OrientedData AnalysisLeadership SkillsNegotiation SkillsProblem SolvingStrategic PlanningTime Management