AI Platform Operations Engineer- #AIDA

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

 Powering the Future with AIDA

To lead the next phase of our AI evolution, we’ve launched a new business unit AIDA – Artificial Intelligence & Data Analytics – a strategic engine driving our transformation designed to scale our AI ambitions with precision and purpose. This marks a pivotal shift in how we operate, innovate, and serve to embed intelligence into every layer of our business.

At Singtel, this is more than a technology upgrade. It’s a strategic transformation that redefines how value is created across the enterprise core— augmenting human capabilities and unlocking entirely new potential. It is a transformation journey by aligning people, platforms, and processes under one cohesive strategy. Our mission is to build AI literacy, and foster a culture where intelligence empowers people.

We welcome you to join us on a transformational journey that’s reshaping the telecommunications industry — and redefining what’s possible with AI at its core. Grow with us in a workplace that champions innovation, embraces agility, and puts human potential at the heart of everything we do.

Be a Part of Something BIG! 

• Operate proactive monitoring, outage detection, and incident response to minimize downtime and operational risk
• Support disaster recovery and business continuity processes to safeguard critical AI workloads
• Collaborate closely with MLOps, LLMOps, and engineering teams to integrate automation, observability, and security best practices into platform operations

Make An Impact By:

• Perform availability monitoring, outage detection, and performance optimization of our Azure AI cloud platform
• Support incident response, root cause analysis, and implement disaster recovery strategies to ensure business continuity
• Support security audits, compliance reporting, and ensure alignment with Singtel policies, regulatory frameworks and industry best practices
• Collaborate with other developer teams to integrate monitoring, automation, and security best practices into AI/ML workflows
• Drive continuous improvement in platform operations through automation, observability, and operational excellence initiatives

Skills For Success:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 1-2 years of experience in cloud administration and/or operations. Fresh graduates are encouraged to apply.
• Expertise in Azure operations and monitoring services including Azure Monitor, Log Analytics, Application Insights
• Proficiency in infrastructure-as-code (Terraform, Bicep, ARM) and automation scripting (PowerShell, Python)
• Familiarity with AI/ML infrastructure (AKS, GPU VMs, data pipelines, model hosting) and their operational demands
• Excellent problem-solving, communication, and leadership skills, especially in high-pressure incident scenarios
• Forward thinking ability to identify possible failure scenarios and formulate effective response plans

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!