Associate Director, Controls, Third Party Management

Company Description

Experience something Brilliantly Different with a career at MUFG Investor Services.   

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing. 

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.  

#Li-Hybrid

Job Description

Reporting to the Senior Associate Director, Controls, Third Party Management, assisting with responsibility for maintaining and implementing the Third-Party Risk Management governance framework and supporting the Head of Third-Party Management (TPM) in meeting their responsibilities. 

• Assist with the implementation and maintenance of the group Third Party Risk Management governance framework with respect to all third-party provider (TPP) engagements to include outsourcing arrangements. Ensure compliance with same across the organisation, and perform ongoing review of its effectiveness in identifying, reducing, controlling and reporting key outsourcing risks that impact clients and the business.
• Assist in ensuring Third-Party Risk Management (TPRM) policies and procedures adhere to regulatory standards. Responsible for keeping up to date with changing regulations in relevant jurisdictions and application of knowledge to role. Co-ordinate with Compliance, Operational Risk and internal /external audit to meet group and regulatory requirements.
• Act as point of contact:
• Complete risk assessments / due diligence on all third parties onboarded by the group as well as support business owners through the TPM lifecycle (onboarding, ongoing monitoring, amendment, termination)
• Oversee, advise and support all parties in the performance of ongoing monitoring and periodic reviews of Third Party (including Intra-Group) arrangements, including onsite inspections, assessment of all proposed new engagements and maintain records of any oversight activities.  
• Identify third party management issues and risk trends, with attention to outsourcing regulatory requirements, at the earliest opportunity, agree remedial action and where possible implement best practice in alignment with favourable trends.
• Assist in maintaining the group records of Third-Party Providers as well as regulatory specific registers (DORA, CBI Outsourcing etc.), drafting and distribution of documentation for the completion of assessments, ongoing monitoring and periodic reviews. 
• Support the continuous enhancement of TPP data quality and controls.
• Continuously look to automate and develop the third-party management processes for efficient execution of the third party management governance framework.
• Assist in reporting to the Outsourcing and Risk Committees, the Boards of all outsourced service receivers and MUTB on the third-party management governance framework.
• Prepare and deliver Client due diligence presentations as directed. Participate in client due diligence, RFPs or external third-party provider assessments as required
• Manage, support and train other members of the Third-Party Management team as necessary
• For business owners of in-scope TPP relationships.
• For TPM related queries and provide guidance and training in line with TPRM policy, TPM procedures and regulations to the internal clients and stakeholders; and
• between the parties to TPP engagements, as required

Qualifications

Education Requirements

• Primary level degree in law, business, finance or a relevant professional qualification.

Work Experience

• At least 3 years’ experience working in the fund administration industry or other relevant industry experience. This can include other administrators, investment managers or fund auditors.
• Prior experience of third-party risk management or operational risk in the financial services industry.

Functional/Technical Skills and Knowledge Requirements

• Expert knowledge of risk assessment and third-party management
• Strong knowledge of outsourcing regulatory regimes in relevant jurisdictions
• Proficiency in MS Excel, Power Bi, and other data analysis tools an asset
• Preference will be given to a candidate with a working understanding of fund administration industry.
• Sound knowledge and experience of outsourcing/third party management framework and the ability to implement and apply to the business.
• Excellent analytical and communication skills (Written & Verbal). 
• Strong influencing and Relationship Management skills conducted with integrity and sound judgement.
• Ability to project manage across jurisdictions / locations and operate effectively in a changing environment.

Behavioural Competencies

Client (internal clients and stakeholders) Focus

• Have a client-centric mentality to deliver an excellent client service to internal clients
• Good communication skills and grace under pressure when dealing with clients
• Responds to client needs in a timely approachable and responsive way
• Ability to maintain long term relationships with clients

Drive For Results

• Demonstrate accountability and autonomy in their job function utilizing experience and knowledge to troubleshoot and solve complex problems.
• Ability to stay up to date with changing regulations in relevant jurisdictions and to apply knowledge to role.
• Willing to embrace new technologies to identify new solutions & inefficient processes.
• Able to exercise initiative in the performance of duties.
• Facilitates change and ability to seek synergies in improvement of processes

Interpersonal Skills

• Ability to work in a team, communicate effectively and establish positive working relationships with others.
• Act as role model to junior staff members and assist in their development. Willing to share their knowledge and experience
• Excellent communication and organizational skills.
• Ability to build and manage strong relationships both internally and externally
• Willing to listen to others, is approachable and willing to learn from peers and leaders

Personal Capability

• Strong attention to detail while working in a fast-paced environment.
• Creativity in exploring solutions to improve day-to-day operational efficiency
• Adaptable to the changing needs of a fast-growing business with an ability to multitask.
• Ability to work well under pressure. Demonstrate resilience when faced with challenges.
• Fundamental understanding of technical processes and requirements of the role

Additional Information

What’s in it for you to join MUFG Investor Services?   

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways.  Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT.  Oh, and we really walk the talk when it comes to HYBRID WORKING.     

So, why settle for the ordinary?  Apply now for a Brilliantly Different career.   

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.