Program Manager

Join us and do work that matters: use your skills to improve how your government serves the public! Pluribus Digital partners with our government customers to design, develop, and deliver useful and impactful digital products. We are a hands-on digital services consultancy – part technologists, part change agents, and all heart.  We employ modern best practices in all that we do as we work to solve problems in public health, financial industry regulation, granting citizenship and asylum, and identity and access management.

We are seeking a highly skilled Program Manager to lead and oversee complex, interconnected projects within a dynamic federal environment. In this role, you will drive strategic initiatives, ensure alignment with the U.S. Digital Service Playbook, and manage cross-functional teams to deliver high-impact digital solutions. You will play a pivotal role in ensuring efficient project execution, risk mitigation, and stakeholder engagement to enhance customer experience and service delivery. 

This position is ideal for someone who thrives in Agile environments, excels at building relationships with government stakeholders, and is passionate about delivering modern digital services. 

What You Will Do:

Program Leadership & Delivery 

• Lead daily operations for assigned program areas across multiple Agile teams. 
• Translate strategic goals into actionable delivery plans and ensure alignment across teams. 
• Oversee project timelines, budgets, deliverables, and compliance with contract requirements. 
• Proactively identify risks, manage dependencies, and implement mitigation strategies. 
• Track program health metrics including staffing, burn rate, and performance against goals. 

Team Development & Support 

• Coach and support team leads, Scrum Masters, and technical staff; foster a collaborative, high-performance culture. 
• Collaborate with recruiters and leadership to forecast staffing needs, interview candidates, and onboard new hires. 
• Address performance or behavioral concerns in collaboration with leadership. 
• Support cross-training to maintain continuity and prevent knowledge gaps. 

Stakeholder Engagement & Reporting 

• Serve as primary liaison with government stakeholders, vendors, and leadership. 
• Communicate program status, risks, and issues clearly and proactively. 
• Prepare and deliver reports, presentations, and program summaries for internal and external audiences, including senior government officials. 
• Ensure alignment with modern digital service practices and the U.S. Digital Service Playbook. 

Cross-Functional Collaboration

• Partner with technical leads, capability leads, and PMO staff to align tools, standards, and delivery approaches. 
• Support Agile teams in defining scope, sprint priorities, and delivery objectives. 
• Promote best practices across Scrum, Kanban, and blended Agile models. 
• Contribute to continuous improvement efforts and evolving internal program frameworks. 

What You Will Bring:

• Must be able to obtain and maintain a Public Trust Clearance. 
• 5+ years of experience in program or project management leading large-scale federal contracts, with at least 2+ years on federal programs. 
• Proven experience leading Agile software delivery, DevOps, or data-focused teams. 
• PMP or Agile certifications (Scrum Master, Product Owner, SAFe).
• Strong communication and relationship-building skills, with experience presenting to senior government officials. 
• Knowledge of federal budget and procurement processes. 
• Experience supporting cross-functional teams with matrixed reporting structures. 
• Proactive, self-motivated, and results-driven, with strong facilitation and conflict-resolution skills. 
• Technical background (software engineering, DevOps, systems, or data) is a plus!

Why Pluribus May Be a Fit for You

We are purpose driven. We support missions and products that serve the public good, and where our focused capabilities positively impact those mission outcomes. We bring a consultative approach to partner with our government customers and help them succeed as change makers.

Pluribus is a calm company. We are knowledge workers. People do their best work when they are not rushed by artificial urgency or drained by a culture of face time and workaholism. By having confidence in our people, we can get more done at better quality. When real crunch time comes, we are not already stretched to the limit.

As a woman owned and led company, diversity, equity, and inclusion is woven into all aspects of the organization. We are stronger because of the variety of skills and personal backgrounds of our team. We hold ourselves accountable with annual reporting on diversity statistics.

Compensation And Benefits:

Pluribus Digital offers a competitive salary that is determined at the time of offer.  The range for this role ranges from $125,000 to $165,000 depending on experience. Salary is augmented with the opportunity to earn annual bonus and a robust benefits package. Details on benefits can be found here: https://pluribusdigital.com/content/join/benefits.