Temp Associate, Partner Success

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com.

Who are we hiring?

The Partner Success team under the Global Partnerships Department oversees 100+ partnerships operating across all of MSG’s sports and entertainment properties including the New York Knicks, New York Rangers, Sports Properties, Concert Series at MSG, Christmas Spectacular featuring the Radio City Rockettes, and Sphere among others.  The partnership portfolio features long-standing blue-chip brands including JPMorgan Chase, Delta, Pepsi, Anheuser-Busch, Verizon and Lexus, and many more.

The core responsibilities of the Temp Associate include assisting in the management of a variety of partner accounts, including contractual fulfillment for select partners with assets including hospitality, signage, events, social and digital content, and 360-degree campaigns and activations to optimize against the partner’s KPIs. Responsibilities will also include support of the Partner Success Operations team with all event night activation and hospitality efforts.

The Temp Associate will be involved with a variety of accounts which have different levels of responsibility. On all accounts – large and smaller – in the portfolio, expectation is individual will provide support across the department in delivering against the partnership.

What will you do?

• Support the delivery and execution of contractual assets for their specific partner roster. Assist Director/Manager on larger, multi-property accounts.
• Build relationships with internal stakeholders to help drive client initiatives and with external clients to ensure partner satisfaction.
• Assist in managing the day-to-day responsibilities for their partner roster including status reports, weekly planning calls, budgets, Salesforce, ticketing, recaps, and administrative support among others.
• Support event day activations across the partner landscape ensuring execution is meeting partner and MSG standards. (includes game nights, concerts, and other events as necessary)
• Support department hospitality efforts with the input, delivery and tracking of ticket requests as well as provide on-site support at events to ensure partner satisfaction.
• Support the tracking and reporting of partner digital and social assets across MSG properties.

What do you need to succeed?

• Bachelor’s degree in business management education or an equivalent combination of education and experience is preferred.
• 0-3 years of strategic consulting or account management experience; particularly in sports or entertainment sector or sports/entertainment sponsorship.
• Technical proficiency in MS Office (Excel, Word, PPT etc.) and familiarity with new consumer technologies (social networks, etc.) 
• Knowledge of national sports and entertainment marketplace as well as marketing and advertising industries.
• Experience in account management and relationship building, both internal and external.
• Knowledge of strategic marketing solutions and the ability to research and analyze a partners objectives coupled against our properties and their brand image.

Special Requirements:

• Required to work event nights based on business needs, inclusive of weekends.

Li-Onsite

Hourly Pay Range$30—$30 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.