Operations Supervisor

The Operations Supervisor is responsible for managing the labor and equipment of the assigned warehouse department, ensuring timely completion and quality of orders. Your work will align with our commitment to exceeding customer expectations. This role involves planning, organizing, and monitoring the receiving, storage, and distribution of items from suppliers or production shops. You will manage labor resources effectively while prioritizing orders with precision. The supervisor will train and supervise associates on assigned shifts.

Your Tasks

• Oversee all warehouse activities, including receiving, storing, and shipping data center hardware (e.g., servers, switches, cables, racks).
• Technical VAS and Returns services as required.
• Ensure timely and accurate order delivery to meet data center deployment schedules.
• Implement and optimize warehouse layout for efficiency and space utilization.
• Maintain Yard Management System and Metrics.
• Maintain a clean, safe, and organized warehouse environment including humidity and temperature monitoring.
• Maintain accurate inventory records using warehouse management systems (WMS), including product serialization.
• Conduct regular cycle counts and full inventory audits.
• Investigate and resolve discrepancies in inventory in a timely manner.
• Supervise and train warehouse staff, including warehouse associates and forklift operators.
• Schedule shifts and manage labor resources to meet operational demands, including peaks.
• Enforce safety protocols and ensure compliance with occupational health and safety regulations.
• Identify opportunities for process improvement in warehouse and Data Center operations.
• Lead and implement best practices to enhance productivity and reduce costs.

Your Profile

• High School Diploma or Equivalent
• Previous experience in a fast-paced, high-volume warehouse environment
• Knowledge of picking, packing, and shipping tasks
• SAP or equivalent WMS systems experience
• 3-5 years of Supervisory experience or equivalent work experience

We Offer

• Medical, Dental, Vision, Life Insurance, and Disability Pay
• 401(k) with company matching up to 6%
• Paid Time Off, including paid holidays
• Flexible Spending Accounts
• Voluntary benefits such as legal and financial assistance, pet insurance, and more
• Employee Assistance Program
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
• Commuter benefits
• Employee engagement activities