Operations Manager

The Operations Manager at Arvato manages daily production and distribution activities for the entire facility. The Operations Manager must display a thorough understanding of the customer requisition process, ensuring adherence to safety, quality, reliability, and cost objectives. Additionally, they will be responsible for overseeing the front-end staff involved in this process, necessitating strong leadership and organizational skills to ensure seamless operations.

Your Tasks

• Oversee all warehouse activities, including receiving, storing, and shipping data center hardware (e.g., servers, switches, cables, racks).
• Technical VAS and Returns services as required.
• Ensure timely and accurate order delivery to meet data center deployment schedules.
• Implement and optimize warehouse layout for efficiency and space utilization.
• Maintain Yard Management System and Metrics.
• Maintain a clean, safe, and organized warehouse environment including humidity and temperature monitoring.
• Maintain accurate inventory records using warehouse management systems (WMS), including product serialization.
• Conduct regular cycle counts and full inventory audits.
• Investigate and resolve discrepancies in inventory in a timely manner.
• Supervise and train warehouse staff, including warehouse associates and forklift operators.
• Schedule shifts and manage labor resources to meet operational demands, including peaks.
• Enforce safety protocols and ensure compliance with occupational health and safety regulations.
• Identify opportunities for process improvement in warehouse and Data Center operations.
• Lead and implement best practices to enhance productivity and reduce costs.

Your Profile

• Bachelor’s Degree or equivalent work experience required.
• Must possess the ability to function in a high-pressure, fast-moving environment.
• Experience developing, motivating, and leading cross functional teams.
• Excellent communication skills.
• Customer service and operation experience.
• Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside the organization.
• Must be motivated, analytical, and articulate.
• Proactive driving improvement processes.
• 1-3 yrs experience with SAP

We Offer

• Medical, Dental, Vision, Life Insurance, and Disability Pay
• 401(k) with company matching up to 6%
• Paid Time Off, including paid holidays
• Flexible Spending Accounts
• Voluntary benefits such as legal and financial assistance, pet insurance, and more
• Employee Assistance Program
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
• Commuter benefits
• Employee engagement activities