Assessment Equity Adviser

Company Description

Waipapa Taumata Rau| The University of Auckland

The University of Auckland is New Zealand’s leading university.  With over 6000 academic and professional staff supporting more than 46,000 students, we are one of NZ’s largest employers.

Student and Scholarly Services provides a wide range of services and support that enhance the student and staff experience across the University. The division delivers core administrative functions that support the student life cycle—from application, admission and enrolment to examinations and graduation—as well as key services such as libraries and learning support, health and wellbeing services, and campus care. Services are delivered in close partnership with faculties and service divisions, underpinned by a strong customer service and process governance framework.

Job Description

The opportunity | Te Whiwhinga mahi

We are looking for a highly organised and adaptable Assessment Equity Adviser to join our team.

This role manages support processes for students with disabilities sitting exams under special conditions and coordinates applications from students experiencing exceptional circumstances that impact their studies. You will work alongside another Assessment Equity Adviser to ensure students receive equitable outcomes, providing advice with empathy and care while consistently upholding the University’s policies and regulatory requirements.

This is an exciting opportunity for someone who can combine empathy and sound judgement, offering supportive guidance to students while ensuring fair and consistent decisions. Success in the role requires exceptional attention to detail, strong communication and relationship-building skills, and the ability to remain composed and effective under pressure.

Key elements of this role are to:

• Provide support and advice to students
• Process and coordinate special considerations during exams for students with disabilities or facing exceptional circumstances
• Liaise and work collaboratively with staff across the University
• Help manage a small team of casual staff and exam supervisors during exam periods

This is a full-time, Monday to Friday role; however, during the University’s two main exam periods, there is an expectation that you will work up to six days per week to include any Saturday exams that may be scheduled (with overtime paid for extra hours). This typically equates to around six Saturdays per year.

• This is a permanent role, full-time, 37.5 hours per week.
• Remuneration: $62,400 - $72,400 per annum, starting salary based on experience
• For more detailed information, please refer to the position description.

He kōrero mōu | About you

Working closely with both students and staff, this role requires someone who is highly organised, resilient, and attentive to detail, with a strong focus on customer service. You will be skilled at supporting students with sensitivity while also ensuring decisions are made in line with regulations.

Key Skills And Experience:

• Experience working with students who have additional assessment needs or in a related support environment.
• Proven ability to work effectively across multiple systems and processes.
• Excellent organisational and time-management skills, with the ability to prioritise competing demands.
• Strong customer service ethos, with compassion and professionalism.
• Excellent communication and interpersonal skills, with the ability to manage sensitive conversations.
• Qualifications
• Bachelor’s degree, relevant tertiary qualification, or equivalent experience.

Me pēhea te tuku tono | How to apply

Applications must be submitted online by the closing date of 8/10/2025 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.

Please note that we may close the advert earlier if we find a suitable candidate.

Please reach out to Lisette Montgomerie – lisette.montgomerie@auckland.ac.nz for a confidential conversation. Please note that we are happy to answer your questions, but we do not accept applications by email.

Additional Information

To be considered for this role, you must be eligible to work in New Zealand or hold a valid New Zealand work visa.

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz