Fraud Platform Specialist

About Beem Credit Union  

Beem is a new credit union with 80 years of history. Rising to the rapidly evolving challenges of the financial services industry and inspired by cooperative values, our founding credit unions recognized that we can do more together. Beem means light. It means energy. It means a brighter financial future. United as Beem, we are combining our strengths to better serve our members. As of January 1, 2025, Beem will be one of BC’s largest provincially regulated credit unions, supporting the financial wellness of 193,000 members from 66 branches across the province with $17 billion in assets under administration. Learn more about our journey at www.beemcreditunion.ca. 

What this role is all about:

As part of the Fraud Prevention Department, the Fraud Platform Specialist plays a critical role in managing and optimizing fraud detection platforms within Beem, that help safeguard the organization. This role involves rule implementation/maintenance, platform performance analysis, with cross-functional team collaboration to ensure an agile and dynamic response against evolving fraud schemes. This role will also serve as the primary liaison with platform vendors while leading training and onboarding efforts to the Fraud Prevention Department team.

This role is open to remote working arrangements within British Columbia.

What You’Ll Do:

Platform Analytics & Performance Monitoring

• Develop, implement, and refine fraud detection rules based on emerging threats and business needs.
• Collaborate with data science and fraud teams to ensure rules are data-driven and effective.
• Analyze platform performance metrics to assess rule effectiveness and system efficiency.
• Create or support automation features to enhance end-to end user experience while maintaining efficacy of the platform
• Conduct A/B testing and simulations to validate rule changes and platform updates.

Fraud Intelligence & Scheme Awareness

• Stay informed on emerging fraud trends, tactics, and technologies across industries, including digital payments, financial services, e-commerce, and identity verification.
• Analyze new fraud schemes and assess their potential impact on the business.
• Translate fraud intelligence into actionable insights by incorporating findings into rule development, platform configurations, and strategic fraud prevention initiatives.
• Share insights with internal teams and integrate feedback from Fraud Management Specialists to proactively mitigate risk.
• Engage with industry forums, regulatory bodies, and peer networks to gather intelligence and benchmark against best practices.

Cross-Functional Collaboration & Vendor Relations

• Collaborate with internal stakeholders and cross-functional teams to align fraud strategies with business goals and improve platform efficiency.
• Act as the primary liaison with fraud platform vendors (e.g., DataVisor), overseeing updates, troubleshooting, and timely implementation of enhancements.
• Partner with digital banking product teams and our online banking platform vendor (e.g. VeriPark) to ensure accurate data mapping and rules sets are working as expected.
• Participate in stakeholder meetings to evaluate the impact of upgrades and ensure a seamless member experience, escalating issues when necessary.
• Facilitate clear communication between technical and non-technical teams to support fraud solution delivery and continuous improvement.

Enablement & Process Development

• Design and deliver training programs to equip fraud specialists with the skills needed for effective platform usage.
• Provide support or guidance to users of the platform from Fraud specialists to Security or Data teams
• Create onboarding materials and provide hands-on support to ensure new team members become proficient with the fraud management platforms.
• Maintain/Build comprehensive policies covering platform management, rule development, and component building.
• Develop and standardize processes to ensure consistency, scalability, and operational efficiency across the fraud platform operations based on user roles.

What Will You Bring:

• 3–5 years of experience in fraud detection, risk analytics, or fraud operations, preferably within financial services, fintech, or e-commerce.
• Experience in data mapping – connecting and transforming data between different systems to facilitate working with other internal departments/stakeholders
• Hands-on experience working with fraud detection platforms (e.g., DataVisor, Outseer, Actimize or similar rule-based systems).
• Proven track record in developing and testing fraud detection rules and analyzing platform performance.
• Experience collaborating with cross-functional teams including data science, AML, Risk, and Product.
• Familiarity with fraud intelligence gathering and applying insights to platform strategy.
• Exposure to vendor management and platform configuration is a strong asset.
• Ability to communicate effectively with vendors/stakeholders around creating a seamless end user experience with little to no friction while maintaining fraud strategies
• Knowledge of scripting or query languages is an asset  (e.g., SQL, Python)

What Will You Gain:

• The salary range for this position is $80,000–$95,000.
• Extended health care, dental coverage, and disability coverage
• Favorable vacation benefits - paid time off to recharge!
• Special banking perks - including mortgage and lending products 

At Beem we are BOLD and Always Welcoming and our values are at the forefront of everything we do! 

• Build Together: You are a team player who thrives on collaboration, sparks ideas, and fosters inclusivity.
• Own It: You are ready to take charge, drive change, and deliver outstanding results.
• Lead with Agility: You are a dynamic, adaptable thinker who thrives on challenge and innovation.
• Driven by Curiosity: You are eager to explore, learn, and shape the future.

Ready To Join?

Visit us at www.beemcreditunion.ca to learn more about what it’s like to work for Beem Credit Union!  We sincerely thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview. 

We at Beem Credit Union are committed to ensuring inclusive employment practices and an accessible business environment for our employees. We do not discriminate based on any protected attribute covered by the Human Rights Code and encourage all qualified candidates to apply. We are committed to a fair and equitable hiring process for all candidates. All applications are reviewed by a member of our team. 

Beem Credit Union serves communities across many traditional Territories and Treaty areas in British Columbia. We are grateful to live and work on this land and are committed to reconciliation, decolonization, and building strong, connected relationships.