Solutions Consulting Intern

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the RoleHighspot is seeking a motivated Solutions Consulting Intern to join our team for the fall. This is an exciting opportunity to gain hands-on experience in pre-sales delivery, customer success, and solution consulting. You will play a meaningful role in supporting our largest, most strategic accounts through research, collaboration, and exposure to live customer interactions.The role is designed to provide practical learning opportunities while making a tangible impact on Highspot’s Solutions Consulting and Customer Success teams. You’ll partner with our Solution Consulting, Customer Success Management and Leadership teams to help develop and document a business case and ROI model for existing customers that will inspire renewal and expansion within the Highspot platform.

What You'Ll Do

• Conduct account research to determine or estimate key business performance indicators (KPIs) such as average deal size, annual opportunity pipeline volume for a subset of Highspot’s strategic and enterprise accounts
• Document these findings in Salesforce CRM
• Collaborate with Customer Success Managers (CSMs) and CSM Leadership to make this data available for customer conversations
• Record enablement videos and build other collateral to help drive CSM adoption of the solution
• Help establish a feedback and improvement loop to refine both data and our value delivery process
• Join conversations with existing customers to see how the data and content developed is delivered and received to further inform your feedback loop
• Partner with the Solutions Consulting team to learn about our demo environments and flows, while shadowing prospect and customer-facing demos to gain exposure to the pre-sales process

Your Background

• Interest in B2B sales, customer success, or solution consulting
• Currently pursuing or recently graduated with a Bachelor’s degree in Business, Marketing, Computer Science, or a related field
• Strong communication and collaboration skills; able to work effectively across teams
• Analytical and research skills with the ability to synthesize and connect business data
• Familiarity with ChatGPT and other financial reporting assets (e.g. 10K, Company Annual Reports) is a plus
• Accountable for own results with a strong drive and a “do what it takes” work ethic
• Eager to learn, proactive, and excited to be part of a fast-paced, innovative company

This is a part-time internship opportunity for the fall. The hourly rate for this role is $22 an hour.



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Equal Opportunity StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
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