Strategy & Operations Generalist

About Fluidstack

Fluidstack is the AI Cloud Platform. We build GPU supercomputers for top AI labs, governments, and enterprises. Our customers include Mistral, Poolside, Black Forest Labs, Meta, and more.

Our team is small, highly motivated, and focused on providing a world class supercomputing experience. We put our customers first in everything we do, working hard to not just win the sale, but to win repeated business and customer referrals.

We hold ourselves and each other to high standards. We expect you to care deeply about the work you do, the products you build, and the experience our customers have in every interaction with us. You must work hard, take ownership from inception to delivery, and approach every problem with an open mind and a positive attitude. We value effectiveness, competence, and a growth mindset.

Core Responsibilities

• Support the leadership team with ad-hoc projects and initiatives as needed
• Identify areas for process improvement and automation
• Assist with hiring and onboarding new team members
• Manage vendor relationships and procurement
• Help with facilities management, travel coordination, and other general operations tasks
• Implement and drive key operational processes and systems across the business
• Support executive team initiatives working with functional teams in finance, HR, legal, compliance

• Day-To-Day

• Work closely with the CEO, COO, and other functional leaders to execute on key priorities
• Manage multiple concurrent projects and tasks with a high degree of autonomy
• Liaise with internal and external stakeholders to gather requirements, troubleshoot issues, and deliver solutions
• Stay on top of deadlines, documentation, and follow-ups to ensure nothing falls through the cracks
• Continuously look for ways to streamline and optimize operations

What We Value

• Excellent organizational, project management, and problem-solving skills
• Strong attention to detail and ability to work independently with minimal supervision
• Adaptable and comfortable working in a dynamic, ambiguous environment
• Strong communications & stakeholder management
• Intrinsic bias towards action
• Interest in or exposure to the tech/AI industry preferred but not required
• Fluidstack is looking for someone who can "hit the ground running" and take full ownership of their work. The ideal candidate will have a proven track record of delivering results in a fast-paced environment

Preferred Qualifications

• 1-4 years of experience in a fast-paced, generalist operations or consulting role, ideally at a startup or scale-up
• Engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Electrical/Mechanical Engineering, Physics.
• Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL)