Senior Executive Administrator, Social Impact & Sustainability

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What’s it all about

Visa understands that operating a successful company includes driving business growth, delivering strong shareholder returns and expanding digital commerce in support of local economies.

The Social Impact & Sustainability (SIS) team executes on this belief every day, connecting our shared communities within and outside of Visa. We strive to place Visa at the forefront to power the future of commerce for everyone through inclusive financial products, innovative and impactful solutions, and responsible corporate leadership. Our team works to leverage Visa’s assets, business model and global scale to drive business growth and economic growth, with a focus on communities where we do business. We aim to achieve this by building purpose-driven partnerships and delivering programs that have societal and business benefit, with a particular emphasis on supporting the financial success of small and micro businesses (SMBs).

Job Description and Responsibilities

We are seeking a highly skilled and experienced Executive Administrator to provide exceptional administrative support to our SVP, Social Impact & Sustainability, as well as two other Vice Presidents in the SIS team in the Washington, DC office. This role requires anticipating needs, managing complex schedules, and handling confidential information with the utmost discretion. The ideal candidate will be proactive, solution-oriented, and capable of thriving in a fast-paced environment. In addition to core administrative duties, this role will involve supporting organizational and project management tasks for the Social Impact and Sustainability team.

Key Responsibilities:

Administrative Support:

• Serve as the first point of contact for the executives and develop systems to prioritize the executives’ time and activities.
• Draft correspondence, calendar meetings, answer and screen executive's phone calls, and direct inquiries to the appropriate party within the team.
• Manage a complex calendar that includes scheduling meetings and travel, video conferences, trainings (off-site and/or internal), group events, and booking conference rooms.
• Process expense reports on behalf of the executives.
• Prepare meeting materials, including assisting with the creation of presentations, handouts, and other related materials, as well as printing, binding, and collating of materials.
• Support projects as needed for the executives, such as employee rewards and recognition programs and the creation of functional org charts.

Event And Project Planning:

• Partner with team leaders and the team lead for Business Planning and Operations (BPO) to develop, implement, and maintain project plans, timelines, and deliverables for SIS initiatives to ensure successful project implementation and completion.
• Coordinate cross-functional teams to ensure alignment on project goals, deliverables, and deadlines.
• Plan, coordinate, and fully execute logistics for team and leadership meetings and events.
• Coordinate conference/meeting room setups, order catering, and make logistical arrangements.
• Support the leadership team on ad hoc projects and track open issues to closure.

Team Collaboration:

• Collaborate with key leaders to ensure timely delivery of their commitments and manage agendas for key meetings.
• Establish and maintain effective and cooperative professional relationships with all levels of management, employees, and outside clients.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

• Basic Qualifications:
• -2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD or PhD).
• Preferred Qualifications:
• -3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD or PhD).
• -8+ years of administrative experience, preferably in a global, public company.
• -Experience supporting executives in a fast-paced and demanding work -environment.
• -Proficiency with Microsoft Office products (Excel, PowerPoint, Word, Outlook), Workday experience is a plus.
• -Demonstrated professionalism, discretion, and experience handling highly confidential information.
• -Proactive and solution-oriented mindset, with a focus on adding value and assisting the team.
• -Ability to multitask, prioritize work efficiently, and maintain strong attention to detail.
• -Self-starter capable of working with minimal supervision.
• -Strong communication and collaboration skills, with the ability to interact effectively with a diverse range of people and job functions.
• -Excellent judgment in setting priorities and interacting with internal and external contacts.
• -Ability to anticipate the needs of the executive and team.
• -Ability to work well under pressure and meet tight deadlines.
• -Excellent verbal and written communication skills.
• -Strong focus on customer service, with a team player mentality and collaborative approach.
• -Experience in project coordination or management is a plus.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 92,300.00 to 130,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.