Senior Administrator: Logistics

Company Description

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.

Job Description

Primary Responsibilities

Responsible for the day-to-day Supervision over profiling and log in, sample receipt, sorting, logging, labeling, tracking, storage of samples and related queries/enquiries.

Specific Responsibilities

• Execute job review when samples are received, to ensure instructions are clear and understood before work is profiled in SLIMS
• Responsible for sample routing, formulating changes.
• Responsible for achieving a high degree of project execution and client satisfaction
• Responsible to coordinate and motivate a team towards a common goal
• Responsible for maintaining and applying the disciplinary code of the company
• Responsible for building a motivated team, focused on client service, quality and satisfaction
• Data entry of results into SLIMS where necessary
• Responsibility to log received samples into the SLIMS using work orders from the client.
• Responsibility to print sample labels.
• Responsibilities to ensure samples are sorted correctly before labeling and boxing the samples.
• Responsibility to follow all quality directives of this Department.
• Responsibility to adhere to all quality, health and safety rules and regulations.
• Complies and conforms to Laboratory Quality Management System (ISO17025).
• Responsibility to record any day-to-day repairs, maintenance, calibration and verification of balances.
• Responsibility to work in other areas and/or Divisions if asked to do so.
• Perform any other reasonable tasks as assigned by direct line manager.
• Maintain a clean working environment
• Keep relevant communications confidential
• Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity
• Responsible for outsourcing of shipment samples
• Responsible to liaise with samples storage on returning of samples to and from various lab sections.

Compliance & Authority

• Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
• Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
• Assist with production coordination with specific collaboration with other section on sample movement.
• Assist with the training and verification of Sample Logistics Staff.
• Ensure the maintenance of the laboratory balances are performed and maintain records, logbooks, files and registers accordingly.
• Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation.

Qualifications

Education

• Matric with Maths and Science.

Experience

• Minimum 5 years’ experience in the administrative aspects of Geochemical Laboratory Services.

Required Skills

• Good understanding of ISO IEC/17025
• Excellent communication skills with good written and speaking ability of English
• Client Services background would be an added advantage
• Supervisory experience
• Strong experience with SLIMS
• Solid Communication Skills
• Ability to work well under pressure and tight timelines
• Ability to prioritize activities and be flexible to adjust to a variety of situations
• Be Persuasive/Assertive/Sensitive
• Basic knowledge of Microsoft Office
• Energy to motivate a team to always deliver results.
• Able to work independently and to coordinate several activities simultaneously.