Senior Full Stack Engineer - AI - ActiveCampaign/Hilos

At ActiveCampaign, we're rapidly becoming a leading WhatsApp-based CRM, Marketing, and automation platform. Our goal is to empower companies to manage all customer communication effectively, whether it's for marketing campaigns, sales conversations, or support requests. To achieve this, we're seeking a Senior Full Stack - AI Engineer to help our customers leverage the power of AI in their WhatsApp conversations to achieve their goals.
Your mission is to be a builder and tinkerer at heart. You'll view new LLMs and model releases not just as new tools, but as opportunities to create even more compelling applications. You'll be the AI evangelist for our team, pushing us to craft a world-class experience that seamlessly blends AI, automation, and WhatsApp. This is an opportunity to build, test, and deploy AI at scale while making it simple for non-technical users and ensuring they can achieve their goals.

On A Typical Day, You Might:

• Design and build a more user-friendly experience for our AI agents within WhatsApp automations, making it simple to add AI steps to our flow builder while managing complex factors like memory, goals, and hallucinations.
• Push the envelope on what's possible with conversational automation and AI, enabling users to create natural-feeling WhatsApp conversations that also include structured data requirements.
• Create infrastructure and tooling that allows our users to inspect, test, and iterate on their AI agents.
• Mentor and guide the rest of the team in designing and developing AI agents, helping us build a world-class, AI-first product.
• Collaborate closely with product, sales, and support teams to deeply understand user needs and rapidly implement and iterate on product changes to bring those goals closer to reality.

What You'Ll Need

• A passion for building and a track record of creating at least a couple of AI-first or AI-only platforms or chatbots.
• 5+ years of experience in full-stack positions to ensure you can productize the solutions you build.
• Experience with object-oriented languages (primarily Python with Django), front-end languages (including Typescript, React, and Tailwind), and data stores (including PostgreSQL and Redis).
• Experience developing SaaS systems using REST APIs, microservices on Kubernetes, and integrations with third-party software.
• A "startup mindset" with a bias for shipping an MVP quickly and iterating on it rather than waiting for a perfect solution.
• A commitment to quality and a strong desire to test thoroughly and respond quickly to customer feedback.
• Experience with tools like Gitlab, Vault, Grafana, Sentry, Datadog, K8s, and AWS.
• An ability to work with market-leading models, as you will be productizing them rather than training your own.
• The ability to get up to speed quickly and a self-motivated, driven attitude.


For this position, a background check is required by 11 Tecnologías, S. de R.L. de C.V. (an ActiveCampaign company), therefore, by submitting your information for this position, you agree to approve, if required, the background check

About ActiveCampaign:ActiveCampaign is an AI-first, end-to-end marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 950+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. 
Perks and Benefits:At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. 
Here are some of the benefits we offer:-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.-Total Rewards: In-office meal and transportation perks, home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years.-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age,  health condition, disability  or any other grounds protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
For this position, a background check is required by ActiveCampaign. Therefore, by submitting your information for this position you agree to approve, if required, the background check.