Associate Director, International Catalog Merchandising

Job Description

Salary: The base salary for this position is £121,000 - £134,250 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience. This role is eligible for annual equity grants subject to Board approval and company performance. Typical grant ranges vary by level and may significantly impact total compensation. For this position, equity could range from £78,714 to £100,333 subject to final approval by the company’s Board of Directors. Equity awards are not guaranteed, and the value of any equity award at the time of grant may fluctuate based on the company’s stock price and the grant date valuation.

Are you a strategic leader ready to own the customer experience and drive growth across international markets?

We’re looking for a dynamic Associate Director of International Catalog Merchandising (UK, Ireland, Canada) to play a critical role in driving sustainable growth and bottom-line impact. You’ll shape our product and class merchandising strategies, lead localisation initiatives, and deliver a customer experience that is culturally relevant and commercially impactful.

If you’re a highly experienced manager ready to step into senior leadership, or an established leader eager to make a measurable impact in a high-growth environment, this is your opportunity to influence millions of customers across key markets.

What You Will Do:

Customer Experience & Merchandising Strategy

• Design and implement a product and category merchandising strategy that balances customer value, supplier input, and technological requirements across international markets.

Localisation & Translation Excellence

• Oversee localisation and translation processes, ensuring accuracy and cultural relevance across both on-site and supplier-facing content.

Problem Solving & Analytics

• Use your analytical toolkit to uncover insights and solve complex, ambiguous business challenges related to customer engagement.

Cross-Functional Collaboration

• Partner with Category Management, Global Catalog Merchandising, Marketing, Product Management, Engineering, and Analytics to align and execute strategies and improve tools and processes.

Leadership & Team Development

• Mentor, guide, and develop a high-performing team of 10–15 merchandising and localisation specialists, fostering a collaborative and growth-oriented culture.

Who You Will Be:

A commercially minded operator with strong business acumen, you understand how merchandising, site experience, and localisation drive customer behaviour, supplier performance, and overall business outcomes. You thrive in ambiguity, excel at solving complex problems, and inspire teams to deliver meaningful results.

What You Will Have:

Essential

• Proven experience in e-commerce, consumer tech, or a similarly quantitative and strategic field, with a focus on international markets (digital merchandising experience a plus).
• Ability to work with and interpret large datasets to develop and influence commercial and merchandising strategy.
• Strong business intuition and the ability to translate data into strategic action.
• Excellent stakeholder management and communication skills, with confidence working across all levels including senior executives.
• Proven ability to manage and develop high-performing teams.

#Li-Hybrid

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.