Temporary Authorization Coordinator

Who We Are:

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at www.24hrcares.com.  

Who You Are:

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies: 

In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details! 

The Role:

The Authorization Coordinator ensures accurate, timely management of client service agreements for the Disability Services (DS) division. This role focuses on high-volume data entry, precise record maintenance, and proactive communication with internal teams and regional center partners. By ensuring service authorizations are correctly documented and discrepancies are quickly resolved, the Authorization Coordinator supports smooth billing operations and quality client service.

Primary Responsibilities

• Accurately collect, organize, and input a high volume of client service authorization data into the billing system across multiple branch locations.
• Monitor and resolve authorization issues by collaborating with branch teams and communicating promptly with regional center partners.
• Partner with accounting staff to research and correct billing discrepancies related to service authorizations.
• Maintain accurate records and follow established protocols to safeguard confidential information.
• Provide clear, timely updates to internal and external stakeholders to ensure seamless billing and service delivery.
• Support team projects and other duties as assigned to enhance operational efficiency.

This is a hybrid position, coming into the El Segundo office 1x per month. 

Please note that this is a temporary position.

WHAT YOU BRING TO THE TABLE:

Skills

• Exceptional attention to detail and organizational skills for high-volume data management
• Strong communication skills for effective collaboration with internal teams and external partners
• Ability to work independently while meeting tight deadlines and productivity standards
• Proficiency with Microsoft Office, including Word, Excel, and Outlook
• Discretion and professionalism in handling sensitive and confidential information
• 1-3 years of customer service, data entry, or related operational experience
• Ability to meet deadlines and maintain accuracy under pressure
• Reliable attendance and flexibility to adapt to changing priorities
• WHAT WE BRING TO THE TABLE:

Qualifications

Learn more about 24 Hour Home Care's benefits for temporary employees here!

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.  Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.  Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County. 

Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions.  At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.

Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.

• By Email: info@dcba.lacounty.gov
• By Web: https://dcba.lacounty.gov/contact-us/
• By Phone: (800) 593-8222

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:$21—$23.63 USD