Lead Platform Engineer - Asynchronous Processing

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

The mission of the Platform Engineering team is to provide infrastructure primitives, platforms, tooling, and guidance to Klaviyo engineering. This role will specifically focus on our core asynchronous processing and queueing systems.

As a Lead Platform Engineer on the Asynchronous Processing team, you’ll own the technical direction for asynchronous processing at Klaviyo, and focus on crafting a paved path for teams to manage their asynchronous workloads for a variety of different use cases.

How You Will Make A Difference:

• Build a deep understanding of engineering needs across the organization to inform the design and development of the right platform primitives, balancing the platform's vision with the practical needs of product teams to act as an enabler for them.
• Own the technical direction, strategy and tool selection for Klavyio’s asynchronous processing needs
• Design, develop, and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo's asynchronous and queueing services.
• Ship improvements to your team’s software to enable Klaviyo engineering to move faster with confidence.
• Achieve break-throughs in systems throughput by identifying and eliminating bottlenecks within our messaging and queueing infrastructure.
• Leverage technology such as Python, Go, AWS, and Kubernetes to advance Klaviyo's platform, with a deep focus on Apache Pulsar, SQS, and Kafka 
• Champion best practices by actively collaborating with other teams in a culture that values technical design review.
• Contribute to the company as a subject matter expert in the area of asynchronous processing
• Mentor and pair with other Klaviyo engineers to build better software by focusing on performance, self-healing systems, and configuration as code
• Participate in periodic on-call duties with a focus on solving issues when they are discovered, preventing recurrences and minimizing alert fatigue.

Who You Are:

• BA or BS Degree in Computer Science, related field, or equivalent experience.
• 10+ years of experience in the SRE/Devops field
• Experience working in a cloud-native environment.
• Proven experience developing applications in Python.
• Deep expertise and hands-on experience with asynchronous processing and queueing systems, including SQS, Kafka, and Apache Pulsar.
• Fundamental understanding of Linux and all layers of the networking stack; you should be confident administering and debugging production Linux systems.
• Ability to handle yourself and complex systems in outage situations and to drive failures to root cause analysis and prevention of future issues.

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Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:$188,000—$282,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

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