General Manager, Ecommerce

About Us

We’re making good health last a lifetime.

More than 1 billion people globally live with obesity, a major leading indicator of many preventable chronic diseases such as diabetes and heart disease.

Eucalyptus is the company behind Juniper, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.

Our published clinical research demonstrates that our combined approach to weight management and lifestyle change increases the likelihood of our patients losing significant weight during their treatment with Juniper by four times.

Since launching, we’ve grown fast to support millions of patients. In the last 12 months:

• We grew the size of our patient base by 10x in the UK, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 50 to 200.
• Globally, we grew revenue by >120% YoY, while reducing cash burned by 90% YoY, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe, Uber and Airbnb.

What’s next?

The wellness and supplements market today is broken. It’s overflowing with fads, under-regulated products, and endless noise, leaving people over- or under-supplemented, and very confused. Patients deserve better.

At Euc, we see an opportunity to build something radically different: a trusted commerce layer that complements our clinical care. We already support 100,000+ patients in the UK on their GLP-1 journey. Now, we want to help them live better for longer with evidence-backed, expert-vetted, curated products and services that actually work.

This isn’t another supplement store. We want to be helping patients make decisions across all parts of their health journey, we might start with the best vitamins and supplements but we want to be helping patients choose meals, trainers and eventually practitioners.

We want to reimagine how patients discover, choose, and use products and services as part of their healthcare journey, seamlessly integrated into their care, guided by data, and powered by trust.

If that gets you excited, let’s talk.

About The Role

We’re looking for a founding leader to own and build this business. You’ll define the vision, shape the strategy, and execute the playbook for how health commerce can (finally) be done right.

• Shape the future – Set the long-term strategy for Euc’s commerce layer: what it looks like, how it scales, and how it integrates into our broader preventative healthcare ecosystem.
• Curate the range – Predict trends across our different patient segments, and create a system that ensures each product and service is worthy to be recommended to our patients.
• Build supplier partnerships – Source, vet, and negotiate with suppliers and brands to deliver the best value and most trusted products.
• Design the experience – Work with product and design to create a seamless shopping experience embedded into care, not bolted on.
• Build the team & ops – Set up the operational backbone (supply chain, fulfilment, QA, compliance) and hire the team to scale it.
• Scale what works – Run structured experiments, track performance, and double down on what drives trust, adoption, and margin.

This role is equal parts merchant and operator — combining retail instincts about range, product, and brand with the execution skills to build a best-in-class e-commerce operation from scratch.

About You

• Category & retail instincts – You know how to curate an assortment, predict trends, and build a range that balances patient needs, quality, and commercial performance.
• Supplier savvy – You’ve managed suppliers, negotiated terms, and built relationships that deliver both margin and brand credibility.
• E-commerce experience – You’ve grown an online marketplace or D2C channel, ideally in health, wellness, nutrition, or beauty.
• Commercial driver – You understand P&L, unit economics, attach rates, and how to optimise for growth and margin.
• Operational grit – You know what it takes to run the backbone: fulfilment, QA, compliance, returns, and analytics.
• Healthcare & wellness interest - Reading and exploring the latest launches and scientific research doesn’t feel like work, it’s a genuine passion
• Builder’s mindset – Excited to roll up your sleeves to build this from the ground up, while setting the bar for scale.
• Mission-led – You care about creating a marketplace that patients can actually trust, in a category full of noise and fads.

So, Why Join Eucalyptus?

• Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc.
• You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential.
• You’ll work with others who are incredibly passionate about what they do - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.
• We also offer a range of benefits including
• Your own stake in the business with our employee options program
• A monthly wellness allowance, for you to spend on whatever wellness means to you
• A yearly personal development budget and 3 extra days of leave to continuously up-skill yourself
• 25 days holiday + bank holidays with an enhanced parental leave policy
• A fun office with regular socials including after school sport, clubs, cycle kick offs and seasonal parties
• Your own MacBook and more!

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.