People & Culture Generalist

Job Summary

The People & Culture Generalist provides comprehensive People & Culture (P&C) support to the hourly workforce across retail, cafeteria (Kanteen), and workplace services and safety management. This role combines broad HR generalist responsibilities—including employee relations, recruitment support, HR systems management, compliance, and workforce planning—with business partnership to frontline managers. The HR Generalist serves as a resource for employees and managers, ensuring fair and consistent application of policies, improving processes, and enhancing the employee experience.

Essential Functions

Description

•  Employee Relations: Serve as the primary P&C contact for Retail, Kanteen, and Workplace Services & Safety Management, providing guidance on workplace policies, scheduling, and employee concerns. Advises managers on handling employee relations issues fairly and consistently.
•  Business Partnership: Builds strong relationships with frontline managers to understand operational challenges and provide proactive HR support.
• HR Systems & Data Management: Maintains and optimizes HRIS and ATS systems, ensuring accurate data entry and reporting. Analyzes workforce trends and providing insights to support decision-making.
• Recruitment Support: Partners with hiring managers to facilitate job requisitions, ensure job postings are optimized, and support employer branding efforts. Identifies opportunities to improve ATS functionality and hiring workflows.
• Organizational Support: Supports organizational structure and workforce planning by maintaining org charts, compiling key documentation for organizational changes, and advising leadership on workforce trends and optimizations.
• Employee Experience & Engagement: Conducts exit interviews, compiles data, and identifies trends to support retention and engagement efforts.
• Process & Program Support: Contributes to continuous improvement efforts within HR operations, talent acquisition, and workforce planning by identifying efficiencies and supporting implementation.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without cause.

Qualifications

• Bachelor's Degree in Human Resources or related field or combination of education and experience preferred
• Minimum three (3) years experience in Human Resources 

Any equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis.

Knowledge, Skills & Abilities

• Solid understanding of human resources principles, practices, and procedures.
• Thorough knowledge of local, state, and federal employment laws and regulations.
• Demonstrated ability to meet deadlines, handle multiple tasks concurrently and be adaptable to new assignments, systems, and tools.
• High level of proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and Internet.
• Process oriented, capable of understanding, defining, and following processes with a strong attention to detail.
• Demonstrated ability to handle confidential and proprietary information with a high degree of discretion.
• Excellent verbal and written communication skills.
• Able to build rapport with department team members and co-workers across the organization.
• Ability to maintain hybrid work schedule and report to the office in Portland, OR 4 days and week with flexibility for events.

Travel Required: No

Base Salary: $77,500 - $84,900 yearly

This range represents the low and high ends of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as experience, knowledge, skills, and location. Our base salary is just one component of our competitive total rewards strategy, which includes numerous benefits and perks as well as specific health and welfare benefits.

Equal Opportunity Employer Statement

Fuerst Group, KEEN and Chrome are equal opportunity employers. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.