Program Manager

Great Hill Solutions, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Great Hill Solutions is seeking a Program Manager in San Antonio, TX to support the Defense Health Agency. This position is considered hybrid. The successful candidate will possess exceptional interpersonal and communications skills as well as significant experience with and knowledge of the Military Health System. The objective of this work is to support the DHA Financial Operations, J-8 with capabilities for optimization of revenue cycle efforts to prioritize improvement opportunities, begin reducing work queue backlog in MHS GENESIS, increase clinical workload capture, increase total billed for Third Party Collections (TPC), identify and correct areas where revenue leakage may be occurring, improve enterprise knowledge of workload and revenue capture, and enhance MTF staffs' ability to manage their business and be audit-ready. assist our government healthcare client to optimize Revenue Cycle operations.

Roles and Responsibilities include but are not limited to:

• Provide oversight and management of contract team often involving multiple tasks and groups of personnel at multiple locations.
• Support and leverage business process re-engineering efforts to achieve contract deliverables.
• Ensures quality management, and monitor overall project and contract performance, including all relevant projects and their potential impact on higher level organizational strategic vision.
• Provide quality guidance or recommendations to colleagues, clients, or senior leadership as deemed necessary; this may include subject matter and unique technical knowledge.

Basic Requirements:

• Requires a Bachelor’s degree in a clinical, business or healthcare-related field.
• Can achieve a Favorable Suitability Adjudication, based on a Tier 2 background investigation.
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.
• Ability to analyze and interpret complex data, processes, and reports related to revenue cycle and integrity and identify and resolve related issues and problems
• Ability to collaborate and communicate effectively with team members, clients, business partners, and other various stakeholders involved in revenue cycle.
• Ability to succeed in a dynamic team environment and produce deliverables in tight timeframes.
• Microsoft Office 365 proficiency (Excel, Word, PowerPoint).
• Excellent oral, written, and interpersonal skills.

Desired Qualifications:

• Possess a Favorable Suitability Adjudication, based on a current Tier 2 background investigation.
• Possess a DHA issued Common Access Card (CAC)
• Substantial experience within the Military Health System (MHS) environment and requisite knowledge of MTF financial and revenue cycle operations, management operations and stakeholders
• Knowledge of MHS / DHA policies and regulations.
• PMP or similar training / certification

Equal Opportunity Statement:
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.