Program Manager- Flow, EI & Govt. Business

Job Title

Program Manager- Flow, EI & Govt. Business

Job Description

Role Summary

Purpose of the Role: Lead end-to-end revenue strategy and execution for Ultrasound, Monitoring, Enterprise Informatics, and Government Business segments. Ensure revenue growth, customer satisfaction, and operational excellence through strong program governance, forecasting, and cross-functional collaboration.

Key Responsibilities:

• Revenue Delivery: Achieve quarterly and annual revenue targets for assigned business
• segments.
• Customer Management: Build CXO-level relationships, resolve escalations, and ensure high
• customer satisfaction and retention.
• Business Forecasting: Drive accurate forecasting, pipeline reviews, and scenario planning for
• leadership visibility and decision-making.
• Program Governance: Implement PMP-certified project management practices to
• standardize execution, improve efficiency, and ensure compliance.
• Team Leadership: Mentor and guide team members, build a talent pipeline, and foster a
• culture of accountability and high performance.
• Cross-Functional Alignment: Collaborate with Sales, Service, Finance, and Supply Chain to
• remove execution bottlenecks and accelerate revenue realization.
• Growth Initiatives: Identify and implement revenue-enhancement and cost-optimization opportunities.

Key Outputs / Kpis:

• Achievement of revenue & margin targets for all assigned segments.
• Forecast accuracy within agreed thresholds
• On-time delivery of projects and closure of escalations.
• Improvement in customer satisfaction scores (IQNPS)
• Team engagement and retention metrics (low attrition, high performance ratings).
• Reduction in project delays and cost overruns.

Key Skills & Competencies:

• Strategic Thinking & Business Acumen: Ability to translate organizational goals into
• actionable revenue and growth strategies.
• Customer Orientation: Strong relationship management skills with proven ability to engage
• with CXO-level stakeholders.
• Financial & Analytical Skills: Expertise in forecasting, revenue planning, and variance
• analysis.
• Project Management Expertise: PMP-certified, with proven track record of delivering
• complex programs on time and within budget.
• Leadership & People Development: Ability to inspire, mentor, and build high-performing
• teams.
• Collaboration & Influence: Skilled in driving alignment across Sales, Service, Finance, and
• Supply Chain teams.
• Problem-Solving & Decision-Making: Quick, data-driven decision-making to resolve
• bottlenecks and protect revenue.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.