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Team Leader Home Loans Litigation

Absa Group.com

Office

Absa Call Centre Auckland Park, South Africa

Full Time

Empowering Africa’S Tomorrow, Together…One Story At A Time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

• Manage a portfolio of Home Loans Legal matters, including litigation, mediation, and settlement negotiations.
• Liaise with external attorneys, counsel, and internal stakeholders to ensure effective resolution of cases.
• Provide strategic legal advice and risk assessments on home loans litigation matters.
• Ensure compliance with relevant legislation, regulations, and internal policies.
• Monitor legal trends and case law developments impacting home loan litigation.

Job Description

  • Allocate duties to team members in order to achieve operational targets including prioritization and work schedules.
  • Obtain a thorough understanding of the business unit’s strategy and explain it to team members in such a way that they understand the contribution and performance levels required.
  • Explain targets and take accountability for the monitoring and achievement of performance objectives in the department in terms of employee satisfaction, customer experience, and cost performance, return on investments, risk, and compliance with governance requirements. Create quarterly and monthly plans to ensure delivery for the year.
  • Manage departmental budgets including signing off of invoices and quotes within mandate.
  • Escalate out of budget items higher than approved mandate to the next level manager.
  • Conduct basic statistical analysis to track performance variances and determine the root causes of errors. Make recommendations for productivity or process enhancements to process owners.
  • Implement productivity improvement measures by coaching staff on any new process or on their areas for improvement.
  • Where required set and track PD objectives and measures Liaison Officer Specialists in the area for responsibility/portfolio.
  • Be responsible for championing, reviewing and assessing the quality of work carried out to ensure highest professional standards are maintained and continually exceeds value and expectations.

Requirements:

  • LLB Degree and admission as an attorney.
  • Minimum 5 years’ experience in litigation, with a strong focus in the financial services or banking sector.
  • In-depth knowledge of the National Credit Act, Magistrates’ Court Rules, High Court Rules, and related legislation.
  • Excellent negotiation, analytical, and communication skills.
  • Ability to work independently and manage high-pressure situations.

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Team Leader Home Loans Litigation

Office

Absa Call Centre Auckland Park, South Africa

Full Time

September 23, 2025

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Absa Group