Program Mgr Tech 2 - Customer Experience - Seattle, WA (Hybrid)

Job Description

A Program Manager Tech 2 is part of a key team of Technology professionals managing technical programs that deliver significant business value to Nordstrom and its customers. The PMT 2 partners with internal stakeholders to develop, design, build and launch technology solutions. This position interacts with people in both business and technical roles to create specifications and resolve issues with an eye toward continuous improvement. This position works across department and functional lines on a variety of programs that range in scope, risk and complexity.

A day in the life…

• Combines full understanding of concepts, theories and principles with business insights and manages moderately complex programs
• Knows who customers are and communicates technical requirements to dependent teams. Defines data requirements in both technical and business terms that inform the success of programs
• Uses customer lens to create data measurements to quantify measures for success and recognizes gaps in technical and operational KPI’s
• Possesses base level knowledge of technology (e.g. Cloud, APIs, services, Windows stack, open source, database technologies, etc.)
• Possesses broad understanding of end to end capability and applies engineering lifecycle knowledge to feature design, task estimation, design review, story creation, triage, schedule and performance standards
• Reads basic code constructs, understands and identifies estimates of effort to complete engineering work streams

You own this if you have…

• A 4-year degree in related field preferred
• 3 + years of Project or Program Management experience
• 3 + years of demonstrated successful program delivery
• Management of programs with cross-functional stakeholders

Location:

Selected candidate must be located within a commutable distance of the Nordstrom corporate offices in Seattle, WA and will work onsite four (4) days per week.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

• The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
• Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$121,500.00 - $188,500.00 AnnualThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf