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Assistant/Deputy Manager (SMS Policy, Promotion & Regulatory Audit)

The Singapore Public Service.com

Office

Changi Airport Terminal 2, Singapore

Full Time

[What the role is]

We are seeking a detail-oriented Assistant/ Deputy Manager (SMS Policy, Promotion & Regulatory Audit) for a one-year assignment to develop, manage, maintain documentation and streamlining of safety processes that supports our Safety Management System. This role ensures that all safety-related policies, procedures, and records are accurate, up-to-date, and compliant with regulatory standards.

[What you will be working on]

Documentation Management

  • Develop, update and maintain the SMS manual and supporting documentation
  • Create and maintain systematic filing systems
  • Ensure all documents comply with organisational standards and formatting guidelines
  • Implement version control and document tracking systems
  • Conduct regular check on documentation to ensure accuracy and completeness
  • Identify and rectify gaps or inconsistencies in existing documentation
  • Assist team members with document retrieval and filing
  • Facilitate training and awareness sessions on SMS documentation standards and usage
  • Support the development of documentation templates and standardised formats
  • Prepare regular progress updates
  • [What we are looking for]

Quality Control

  • Maintain Documentation Logs

Administrative Support

Required Qualifications:

  • Trained n Aviation Management, Business Administration, Information Management, or related field
  • Minimum 2 years of experience in documentation management, compliance or quality systems
  • Proficient in Microsoft Office Suite, particularly Word and Excel
  • Experience with document management systems is an advantage

Key Skills

  • Excellent attention to detail and organisational abilities
  • Strong written and verbal communication skills
  • Ability to work independently and meet deadlines
  • Good problem-solving and analytical skills
  • Proficiency in data entry and file management
  • Strong time management and multitasking abilities
  • Excellent Interpersonal Skills

  • Initiative to suggest process improvements

Note: Your appointment designation will commensurate with your relevant work experience. Successful candidates will be offered a 1-year contract in the first instance, and may be considered for placement on a permanent tenure or subsequent contract renewal.

Assistant/Deputy Manager (SMS Policy, Promotion & Regulatory Audit)

Office

Changi Airport Terminal 2, Singapore

Full Time

September 23, 2025

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The Singapore Public Service