Senior Manager / Manager (Airline and Terminal Operations)

[What the role is]

The Civil Aviation Authority of Singapore’s raison d’etre is to develop the air hub and aviation industry in Singapore, expanding Singapore’s links to the rest of the world. We enable opportunities through aviation, making connections, opening doors and enabling choices in people’s lives.

[What you will be working on]

As part of the Airline and Terminal Operations team in the Aviation Industry Division, you will be actively involved in industry transformation efforts for the air transport sector.

You will work with industry stakeholders such as the airport operator, airlines and ground handlers to transform key operational areas such as passenger services, baggage operations and terminal operations. You will formulate appropriate industry development strategies and initiatives to encourage technology experimentation and innovation so as to boost productivity, create value for businesses and passengers and improve jobs for our workers.

You will need good interpersonal skills to forge consensus among different stakeholders, as well as conviction and energy to push boundaries and encourage change.

Some of these responsibilities include (a) identifying and developing new capabilities and (b) productivity improvement through process re-engineering, technology adoption and efficient manpower deployment.

[What we are looking for]

• Trained in any Engineering discipline with at least 4 years of related working experience in operations management or business development.
• Self-motivated, driven, resourceful, a good team player and able to multi-task
• Excellent verbal, written communication and interpersonal skills to persuade and build consensus among stakeholders
• Strong conceptual and analytical skills to develop and execute transformation programmes
• Strong quantitative skills and good financial knowledge with an eye for details

Your appointment designation will be commensurate with your experience. Successful candidates will be offered a 3-year contract in the first instance and may be considered for placement on a permanent tenure in subsequent renewal.